So, these Disney-Marvel figures...

[TitansLair]

Don't forget Walmart and Target. Every single partnership since the relaunch in 2018 has been an abject failure at all levels.

I was unaware of any large issues with Target or Walmart

i ordered all my 50th anniversary figures from ZLC and it’s been a smooth experience - I was hoping for something similar with this Marvel wave

I’ve only ordered one other Disney exclusive (a Gargoyles animated DVD for season 2 part 2) and it was a breeze - I was expecting to act quickly but it’s like they had no stock for this

[TheXFactor]

People keep blaming this on Mego. If Mego is responsible for anything, it’s getting into these business deals — Topps. Big Lots (now going out of business). Hasbro. Disney (and who would say no to them! Or ANY of them). But once those deals are made, Mego just becomes the manufacturer and provider, not the distributor. Blame these things on those companies, not Mego.

Don't forget Walmart and Target. Every single partnership since the relaunch in 2018 has been an abject failure at all levels.

[TheXFactor]

well that's just about the lamest response possible.

This is a niche collector's item to people of a certain age; There's NO WAY they were "sold out" within seconds unless 1. they were severely under-stocked or 2. the site was overwhelmed with scalper bots

This response is just a slap in the face to fans

1) Yup. Are we certain that all the sets weren't' stuffed under that "Holiday Grab Bag" shirt he was wearing in the video with Marty? Then- five years from now- it'll be "Uhhh... Warehouse find!! Yeah, that's it". A "Mego Miracle", as it were.

2) Definitely scalper bots.

3) Yup again, and the proverbial "turn the other cheek" moment will come when we get the excuse for Wave 19 being delayed until... May? June? The 12th of Never?

[TheXFactor]

I agree with this completely, it’s NOT Mego, it’s all on Disney. Disney is a Billion dollar corporation and the fact that a very small fraction of society is upset at them over one particular product online orders and cancellations probably doesn’t bother them, it’s sad but honestly they know it’s not going to bankrupt them. It’s to bad that these couldn’t have been available straight from the Dr. Mego website, sort of keeping it the family, but unfortunately the website doesn’t have the manpower or time to deal with it.

The problem with this line of thinking though is that the "small fraction of society" you reference are the exact same people who have kept this brand alive for 50+ years in one manner or another. Both Marty and Paul seem to be painfully unaware of that fact, and Paul's glossing over of the problem via his post on the Mego Ambassador page is straight-up insulting. I don't believe- for a second- that he "couldn't get one", and the whole "wait for the next launch in 2025" indicates that the thinking is people enjoyed being jerked around in this manner and will line up for the same exact treatment again. This benefited Disney, the scalpers, Marty, and anyone who was paid to work on the four figures in a professional capacity (sculpting, packaging, production, etc). No one else.

The only way to legitimately combat this is to not purchase the set from the eBay scalpers and just let them sell to each other and/or speculative flippers who buy things simply becasue they read "Sold Out", "Limited Edition" or something similar. If actual Mego fans committed to this, the sets would- eventually- become dead inventory. In turn, that would A) drive down the price and make them affordable, and B) stop the same practice with future sets.

[TrekStar]

People keep blaming this on Mego. If Mego is responsible for anything, it’s getting into these business deals — Topps. Big Lots (now going out of business). Hasbro. Disney (and who would say no to them! Or ANY of them). But once those deals are made, Mego just becomes the manufacturer and provider, not the distributor. Blame these things on those companies, not Mego.

As for pulling the items off the shelf to fulfill online orders, these seem to be more of a driver for the Disney properties than online; a Marvel product to have on the shelves. Unless these really start backing up in the stores, I don’t think these will be pulled to fulfill online orders. They might end up on clearance at a Disney Store first. I hope I’m wrong and I really don’t know what happens to excess product from Disney park stores.

I agree with this completely, it’s NOT Mego, it’s all on Disney. Disney is a Billion dollar corporation and the fact that a very small fraction of society is upset at them over one particular product online orders and cancellations probably doesn’t bother them, it’s sad but honestly they know it’s not going to bankrupt them. It’s to bad that these couldn’t have been available straight from the Dr. Mego website, sort of keeping it the family, but unfortunately the website doesn’t have the manpower or time to deal with it.

[PNGwynne]

^What Disney Shopper/agency did you use?

I have a friend going to Disney World in March but by then, who knows?

[Oldtoydave]

Does anyone have any experience with a personal Disney shopper?

what is involved? Can anyone recommend one?

curious about taking that route

I did and that’s how I got mine. The lady I used was very nice, great communication and they arrived from California to North Carolina in just over 7 days. They were packed very well! All tracking provided and you couldn’t ask for a better transaction. Was very pleased! I’ll be using her again when the next wave comes out. For two sets I paid just $50 ovet retail door to door

[TRDouble]

99% of it winds up at the Lake Buena Vista Disney store down the road from downtown Disney when they’re phasing it out. Usually ad 1/2 off or less

Cool! Thanks!

[TitansLair]

Does anyone have any experience with a personal Disney shopper?

what is involved? Can anyone recommend one?

curious about taking that route

[wise guy]

I was able to order 2 sets with the discounts but have been checking several times a day for cancellations. My first attempt was at 0802 PT item out of stock . After several tries and cancelling and re ordering at 0840 it charged my gift card . I am not looking forward to next wave

[Oldtoydave]

I really don’t know what happens to excess product from Disney park stores.

99% of it winds up at the Lake Buena Vista Disney store down the road from downtown Disney when they’re phasing it out. Usually ad 1/2 off or less

[greenlanternmego89]

Well this was a mess...at least I can still get some awesome DC offerings from MEGO! May be the singular route for me to go if the Marvel releases continue to be this way.

[TRDouble]

People keep blaming this on Mego. If Mego is responsible for anything, it’s getting into these business deals — Topps. Big Lots (now going out of business). Hasbro. Disney (and who would say no to them! Or ANY of them). But once those deals are made, Mego just becomes the manufacturer and provider, not the distributor. Blame these things on those companies, not Mego.

As for pulling the items off the shelf to fulfill online orders, these seem to be more of a driver for the Disney properties than online; a Marvel product to have on the shelves. Unless these really start backing up in the stores, I don’t think these will be pulled to fulfill online orders. They might end up on clearance at a Disney Store first. I hope I’m wrong and I really don’t know what happens to excess product from Disney park stores.

[TitansLair]

I’m at a loss as to why they don’t just pull the packs from the store to fill the canceled orders or does that make way to much sense?

This is my biggest gripe.

I understand exclusives and they can be hard to get. But this whole thing just feels like they don't care about the fans / customers at all.

It's on THEM since they accepted orders and the canceled them because of their "glitch." Meanwhile, packs are sitting in stock at stores. They've been there for weeks, no reason they can't divert some of that stock to people who placed orders and had them canceled.

They could also offer to "waitlist" people - the fact they didn't + the fact they pulled the item from their site leads me to believe whatever was allocated for online sales is GONE gone.

I don't think there's any conspiracy here - it's just the whole thing was just handled so poorly

I hope they fix things in future releases

[Earth 2 Chris]

But we DID prepare! Many of us ordered as soon as it went live, got confirmation and then had our orders canceled 5 hours later.

it's ridiculous

Sorry, I think you misunderstood me. I meant the fanbase should have been told that online allocations would be limited. The fanbase did nothing wrong. They were actually pretty patient despite being told these would be available online within a few days of the announcement. Then they waited, and when the date and time were announced, they showed up with support. Only to have most of them have a frustrating experience and end up empty handed.

If there are quantity limitations due to the Hasbro exclusive action figure deal, then that should have also been brought up to the fans. Not everyone can get to Disneyland or Disney World at the drop of the hat to find these. Going with a "Disney Shopper" is an avenue, but it seems a bit riduculous to expect a large group of people to do this, or pay after market scalper prices on ebay. I also don't understand why some of these figures can't be pulled from the shelves and sold online, but its probably some red tape "right hand doesn't know what the left is doing" business BS.