Condensation? Oil? Something inside plastic window of Retro-Heroes

[JimCem99]

I checked my Supes and GL and they both have oil streaking down the bubble. I'm hoping I can keep these on the card.

[Agent of SHIELD]

I checked my Supes and GL and they both have oil streaking down the bubble. I'm hoping I can keep these on the card.

I was also hoping to keep mine carded. I'm still waiting for an official Mattel response before I open them. Does anyone know if it's better to store them vertically or flat? And if flat, right right side up or upside down?

[geoffdude]

I was also hoping to keep mine carded. I'm still waiting for an official Mattel response before I open them. Does anyone know if it's better to store them vertically or flat? And if flat, right right side up or upside down?

Not sure. I'm keeping mine standing straight up, with boots on the ground (so to speak). That way the goo cascades down, and hopefully won't touch the clothing at all. The nose is in the line of fire though. Not sure how to resolve getting the nose away from the plastic.

[Meule]

Guess Mattel should've gone with boxes in stead of cards after all

[geoffdude]

Guess Mattel should've gone with boxes in stead of cards after all

You got that right.

[UnderdogDJLSW]

I gave customer service a call earlier today, too. They were very nice on the phone and I felt like my concerns were being listened to. So, it is a shame that this is happening, but at least we have a way of voicing our woes.

[wilbs518]

I just hope they figure out what is going on.

[ScottA]

I checked mine today as well. All but 1, including my GA's, have this oily residue. Although, not to the extent of some of the others yet. I want to keep a set carded if possible.

[wilbs518]

I would like to keep them carded too, but not if it will destroy the figure. I would rather put them in one of Toyroom's boxes. Way cooler anyway.

[JimCem99]

Not sure. I'm keeping mine standing straight up, with boots on the ground (so to speak). That way the goo cascades down, and hopefully won't touch the clothing at all. The nose is in the line of fire though. Not sure how to resolve getting the nose away from the plastic.

I've had mine laying flat mostly. What does Mattel CS say to those that have called?

[sprytel]

Well, I may have jinxed myself. I checked my Green Arrow tonight... and I do see some slight sneeze on his bubble.

GA had been carefully opened but the figure was placed back in the bubble and stored inside the mailer box. Also, in the interest of fairness... the figure was in our walk up attic, but I don't suspect it was climate related.

Also, Green Arrow was stored horizontally... in other words, lying flat on his back. So I suspect it may be related to the plastic in the bubble and not the figure. Otherwise, it would have sprayed upwards from the figure, defying gravity. Although, I guess it may have been there long before and I just wasn't looking for it.

I saw no damage to the figure (yet?), but like all here, I would love some kind of explanation as to what is causing this.

[jackson5677]

I was so happy to get these figures and wanted to leave them on the cards for display.....now I'm getting a little nevous.....should I take them off the cards....are they soon going to be garbage?

[bizzaro megomauler]

Not sure. I'm keeping mine standing straight up, with boots on the ground (so to speak). That way the goo cascades down, and hopefully won't touch the clothing at all. The nose is in the line of fire though. Not sure how to resolve getting the nose away from the plastic.

take one of the long swabs with a cotton end gently place between holes in bottom, and rest between the noses and the packaging? this may be a short term solution.....

[bizzaro megomauler]

btw monitoring the bubbles themselves sans figures, will report any changes.

[Flynne]

If this helps - I keep all of my figures in an darkened and enclosed room where the temp doesn't get about 65 degrees and the humidity is kept between 28-35%. All of mine have the oily residue.