eBay changes

[garagesale]

for the point of retaliation... once i have paid ... i have met my end of the bargain and feedback should be left based on that - not on the fact that i said they sent me an item that was not as described only after i emailed them for two months to get them to sent it at all - it takes a lot for me to leave a neg. - when i do i don't want a neg even though I paid right away and communicated well.

Ditto that, my brother. The only negative I ever got on ebay was after leaving a neg for a seller who took his merry time about shipping (21/2 weeks from Amarillo to OKC, a 5 hour drive, when I've gotten stuff from Canada in less time!).

After a buyer puts out the money, the buyer has met his responsibility. This negging because the seller is mad that the price didn't go higher, or that the seller was not happy with the feedback is for the birds.

Ebay is doing this because the economy is going quickly into the crapper, and they want to get spending moving again.

JamesD

[Mikey]

As a seller, the reason I don't leave feedback until my buyer leaves it first is because I personally don't consider the transaction over until my buyer has the item in his hand.

After he pays, as a responsible seller --- I do not consider the transaction completed until I know my buyer is happy.

Also,
There's just too many nuts out there that will give you a zinger just to get their jollies for the day (If you leave them a positive too soon).

[Brue]

double post see below

[Mikey]

I can see this arguement is heading for never ending unless someone cries uncle.

I won't do that.

Please just don't bid on any of my auctions and we'll both be happy and we'll leave it at that.

[Brue]

As a seller, the reason I don't leave feedback until my buyer leaves it first is because I personally don't consider the transaction over until my buyer has the item in his hand.

After he pays, as a responsible seller --- I do not consider the transaction completed until I know my buyer is happy.

Also,
There's just too many nuts out there that will give you a zinger just to get their jollies for the day (If you leave them a positive too soon).

How does waiting to leave feedback ensure a buyer's happiness?

This all comes back to the chicken and the egg.

While sellers often are claiming they don't want to leave feedback until it is over - niether does the buyer.
I have given a reason the seller should leave it first - the buyer has fulfilled his obligation. A seller has fulfilled his obligation when the item has arrived AS DESCRIBED! If it arrives otherwise (or dioesn't) then Yes the auction is not over but it is still because the seller has not met there part. If it arrives as described I could leave pos feedback and the seller could leave negative because he is looney. If the buyer is a looney toon and does something crazy - you could get burned. It has happened to me. Your asking me to leave feedback as a nuyer first on the rare chance that I may be a loon. It is just asw likely if not more likely that a seller is a loon.


Both ends of the transaction could go bads. Buyer pays seller leaves feedback seller sends item buyer leaves feedback

[Flynne]

Once the Seller ships it is literally out of the Seller's hands. The Seller must rely on the Buyer to determine that they are satisified with the sale. Then, and only then, can the responsibilities of the Seller be completed. If the Buyer is in anyway unhappy with the sale (for whatever reason) the sale is in no way completed. This is the same with any eBay transaction of any kind - good, indifferent, bad, or looney tunes. What is the fear of leaving feedback first as a Buyer? It's logical - The Buyer is the first to know if they are in fact pleased with the transaction and consider the deal complete, and therefore should leave Feedback first. What are you afraid the Seller will do at that point? Provide a negative for paying for the auction? What sense does that make? Not buying from a Seller because the Seller will not leave feedback once payment is received makes little sense, if any.

The feedback is for the entire transaction, not just part of it. If you leave feedback before the sale is complete, then you are leaving potentially bad information. Such a policy is a detriment to the Feedback process, and therefore damaging to Buyers and Sellers alike. If both parties leave feedback once the sale is complete then the feedback is valid and therefore useful. Only the Buyer can release the Seller from any further obligation once the auction item has been shipped. It's just that simple.

[dumbldor]

Derek, Dave, Mike, Zemo, Steve, stop making so much sense! You guys should put on a red suit and act a little more wacky once in awhile. Geez.

[EMCE Hammer]

The feedback is for the entire transaction, not just part of it. If you leave feedback before the sale is complete, then you are leaving potentially bad information. Such a policy is a detriment to the Feedback process, and therefore damaging to Buyers and Sellers alike. If both parties leave feedback once the sale is complete then the feedback is valid and therefore useful. Only the Buyer can release the Seller from any further obligation once the auction item has been shipped. It's just that simple.

Ding Ding Ding!!!!!!!!!!! If you read this, and still don't know what time it is, you never will. Ebay has just opened the floodgates for the guys on the Ebay Avoid List in the Back Room. It's going to be a never ending battle to ferret these guys out and block them as they jump from ID to ID and rip us sellers off on our auctions. And Ebay will be getting a bigger cut of our final sales too. Fantastic. Too bad Yahoo couldn't have hung on a little longer.

[PCofmisfittoys]

Ding Ding Ding!!!!!!!!!!! If you read this, and still don't know what time it is, you never will. Ebay has just opened the floodgates for the guys on the Ebay Avoid List in the Back Room. It's going to be a never ending battle to ferret these guys out and block them as they jump from ID to ID and rip us sellers off on our auctions. And Ebay will be getting a bigger cut of our final sales too. Fantastic. Too bad Yahoo couldn't have hung on a little longer.

exactly..

....yahoo and amazon where/are terrible in the auction world. they just did it to try to catch some profits. EBAY will never have anyone to match them in that field..sadly.

[Zemo]

Ok Bruce is this your feedback left profile? COme on you can tell us.

http://feedback.ebay.com/ws/eBayISAP...kLeftForOthers

lol just kidding, but this is a glimpse of what is to come.

[Dave Mc]

Okay Brue, let's play out a scenario.

Say you have an auction with great pictures and very detailed descriptions. Let's say it's a Mego Lizard in which you cleary show the DM tag on the jacket, and in bold print say "THE JACKET IS A DOC MEGO REPRO". I win and pay within the hour of the auction ending. I won it for $70. You leave me a glowing positive feedback and ship the item.

4 days later, I send you this email.

Dear Brue, I am totally unhappy with this item. The jacket is clearly a reproduction and I deserve half my money back. Give me a partial refund or I will neg you and report you to ebay.

You respond by telling me the repro jacket was disclosed in great detail, but if I am unhappy you will gladly take the item back and offer a full refund. My response...

I don't want a full refund, I want half my money back and I'll keep the figure, that's all it's worth with a repro jacket.

So Brue, what do you do? Take a $35 hit? Take the neg? I am being totally unreasonable as a buyer here, but I already have MY good feedback, so I could care less. It's worth the gamble to me on the off chance your good feedback is worth the $35.

Really, as a buyer doing that don't I deserve a neg? I certainly think so, but of course you can't give me what I deserve, you've already shot your wad.

This isn't really an exagerated example. This is the kind of thing that happens all too often. Some buyers are just plain idiots or just plain crooks. With your rule of "seller leaves feedback on payment", you have no recourse and no way of telling other ebayers what I tried to pull with you. You've already given me your gold stamp of approval. Thanks much! Oh, and you can paypal the $35 to my email address anytime.

Last note- Feedback as a buyer or a seller isn't deserved or owed. It's a courtesy. It's not required as part of the transaction. It's just a way of spreading the word about your experiences on ebay with another user. I never could understand why some people get so wound about "getting my feedback" like it's something they are owed as part of the deal. It's nice to get a plus, but as long as I got what I paid for, I could care less really.

[theressa]

......

[Mikey]

I think people that don't sell much -- or not at all -- will side in with the new ebay policy.

They need to walk a mile in a sellers shoes to see the whole picture.

If not, they're just talking out of their ***

That's just my opinion.

[theressa]

......

[cjefferys]

The deal ends for the buyer when he's received the item and is satisfied it was as described. The deal doesn't end for a seller when he's paid, it ends for a seller when the buyer says all is well. That's why as a buyer I will never wait for seller feedback. Leaving feedback first is my way as a buyer of telling the seller that I got the item, and all is well, the transaction is complete. Once the seller sees that, he knows he's done as well, and is more comfortable leaving feedback.

This is exactly the way I've always seen it too. I both buy and sell, and as a buyer I always leave feedback as soon as I receive the item and am happy with it, regardless of whether the seller has left me feedback yet. As a seller, I wait for the buyer to leave feedback, which is his indication of his satisfaction of the complete transaction. There will always be great debate on this subject, but this is how I do it.

As for ebay's new policies, I am most worried about the rule about Paypal payments being possibly withheld from the seller for 21 days (or until the buyer leaves positive feedback). They say that this will happen in "less than 5%" of cases, but who knows how arbitrarily this policy will really be applied. I don't think I would exactly be comfortable shipping items when I really don't even have the money yet (if ebay deemed my transaction as falling into the 5 %). I've already heard a lot of grumblings about this new policy.