One year and counting ...

[Man in Tights]

Thanks dude!

Incidentally guys, what's the difference between the Early Bird Phantom and the standard one? Right now I'd be happy with either.

[GlobalObserver]

Thanks dude!

Incidentally guys, what's the difference between the Early Bird Phantom and the standard one? Right now I'd be happy with either.

The early bird came with a yellowish/brownish/greenish extra head and bodysuit.

[Man in Tights]

Aha, thanks for that. Well, at least I have THAT part of it!

[BlackKnight]

So Dave, if you happen to read this, please respond. I ordered (and paid for) the Early Bird Phantom in October 2008 when it was first announced. A few months ago I received the bonus olive-green costume, but there's been no sign of the figure itself.

Order no. yhst-12736645079161-603. Here's hoping ...

[fallensaviour]

Welcome aboard ans Sorry to hear about the situation.
Completely unacceptable.
The pre-order wait I can understand but the product has been floating around for several months now.

That being said they are great guys and I'm sure you will receive your stuff eventually.

[Man in Tights]

Thanks, hopefully it's coming (but so's Christmas! )

[Mikey]

Being an outside observer, it seems Castaway has a lot of problems when shipping overseas.

As a matter of fact, I could have swore they stopped taking overseas orders (not sure though)

[raider5gt]

Being an outside observer, it seems Castaway has a lot of problems when shipping overseas.

As a matter of fact, I could have swore they stopped taking overseas orders (not sure though)

Bonkers head from the UK and Thorion from Italy have had there figures and stuff from Castaway.My order was placed in June but they may have changed their policy for oversea's orders now?

[Man in Tights]

I just think it's odd that I received the bonus costume but not the figure. Plus I've seen comments from customers who've received an extra figure. Maybe one of them is mine ...?

[MEGOMAN]

I was one of those who posted on here about receiving an extra phantom without ordering it. It was sent to me well past when I received the it the first time. I'm sorry but, these guys at Cast-a-way have a huge problem.

[Man in Tights]

Was that around late July/early August? That's when I received the costume. Could be some mislabelling at play.

Was it standard practice for Cast-a-Way to send out the figures and costumes separately?

[MEGOMAN]

It may have been around July. Many people have received their extra costumes before and after they were sent their Phantom. Bottom line is the Cast-a-way has some serious issues with empty promisses.

[ScottA]

I don't have my EBS suit yet. I have hope.

[GlobalObserver]

I couldn't sleep at night knowing I had ripped off so many customers.

We put our good faith in these guys and they reward us with countless broken promises and one bulls**t excuse after another.

At this point, their behavior is completely inexcusable. They should either ship all outstanding orders immediately, or refund the money. It's as simple as that.

[Man in Tights]

I could handle the waiting if there was at least some communication. But there's been zero.