As a seller my policy was simple. I leave feedback after the transaction is over.
I define the transaction being over when the buyer is satisfied. If I buyer were to be unhappy and email me about the situation, I would do everything REASONABLE to correct the situation.
Reasonable being: item not as described, damaged in shipping, etc.
This does not include buyer's remorse.
If it could not be resolved, and the buyer chose to leave a negative instead, yes I would leave a negative. Because at THAT point all communication is broken by the bidder, and I consider it over.
It is not petty.
It is my experience as a seller with that particular bidder. My negatives have never been emotional. They have always been to the point and I have always explained them in the comment section.
Makes me glad that I haven't listed anything for sale in over a year.
And yes I have two accounts, one for bidding and one for selling.
Why? I have perfect feedback on my bidder account, and I do not want to explain negatives to a perspective seller that I would have on a selling account.
I define the transaction being over when the buyer is satisfied. If I buyer were to be unhappy and email me about the situation, I would do everything REASONABLE to correct the situation.
Reasonable being: item not as described, damaged in shipping, etc.
This does not include buyer's remorse.
If it could not be resolved, and the buyer chose to leave a negative instead, yes I would leave a negative. Because at THAT point all communication is broken by the bidder, and I consider it over.
It is not petty.
It is my experience as a seller with that particular bidder. My negatives have never been emotional. They have always been to the point and I have always explained them in the comment section.
Makes me glad that I haven't listed anything for sale in over a year.
And yes I have two accounts, one for bidding and one for selling.
Why? I have perfect feedback on my bidder account, and I do not want to explain negatives to a perspective seller that I would have on a selling account.
Comment