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Death to FedEx Smartpost!

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  • gummi
    Career Member
    • Dec 2, 2009
    • 534

    Death to FedEx Smartpost!

    Just need to vent about this horrible, horrible shipping service. Several weeks back, I had a package coming from FTC, Aquaman vs. The Great White Shark. The package left Florida on Thursday, arrived in my state, Ohio, on Friday, then proceeded to sit at the FedEx location until the following Wednesday until finally being delivered by the USPS on Thursday. Currently, I have a package coming from Entertainment Earth. It left California heading east on Thursday. So far it has stopped in Arizona, Oklahoma, Tennessee, gone back southwest to Mississippi, back up northwest to Missouri, and now it's heading lord knows where on it's countrywide tour! I realize that these shipping companies need to sort packages in the most efficient manner, but this thing has been to six states in four days and it's not even scheduled for delivery until Wednesday. It's to the point that I'm just holding my breath and hoping that I get a damage-free box with all of this extra time involved. To be fair, I knew what I was in for when I chose free shipping at Entertainment Earth, but FTC charges $13.99 for this ridiculous service. Someone mentioned in another thread that they used to use USPS instead for the same price, although I don't remember that for sure myself. I do know that when I returned the same item back to them using the USPS, it cost me ten bucks and some change, and it got there in literally half the time. It's getting to the point that I may pass on the free shipping options or actually shop elsewhere if all the company offers is Smartpost.
    "Trying is the first step towards failure." - H. J. Simpson, 1997
  • Hector
    el Hombre de Acero
    • May 19, 2003
    • 31852

    #2
    FedEx and USPS use the same planes.
    sigpic

    Comment

    • gummi
      Career Member
      • Dec 2, 2009
      • 534

      #3
      If that's true then I'm even further from understanding the time differences when using either FedEx or USPS exclusively as opposed to this horrible amalgamation of the two companies. Packages shipped using Smartpost routinely take twice as long to arrive as similar packages shipped through one of the individual services respectively, and in my experience, the increased time in transit has led to an increase in damaged items arriving at my door.
      "Trying is the first step towards failure." - H. J. Simpson, 1997

      Comment

      • thunderbolt
        Hi Ernie!!!
        • Feb 15, 2004
        • 34211

        #4
        FTC likes to gouge on shipping to make a bit extra off customers, I just paid 10 bucks to ship some stuff and it came first class in a tiny box. That only cost them 2.50 to ship, so that was one expensive box. I'm sure the FedEx thing is one more way for them to save money and not pass the savings on to you. They used to use priority for big stuff, and had a reputation for getting stuff shipped quickly at least.
        You must try to generate happiness within yourself. If you aren't happy in one place, chances are you won't be happy anyplace. -Ernie Banks

        Comment

        • TrekStar
          Trek or Treat
          • Jan 20, 2011
          • 8703

          #5
          I usually have quick shipping with FTC, Florida to Mass like 10-12 days after sending in the order
          it's about how good or lazy the post office in certain locations are.

          Comment

          • Bronxboykev
            Permanent Member
            • Mar 7, 2011
            • 3013

            #6
            Don't get me started on FTC and their shipping practices and rates, especially for the accessories... They put anywhere from $40 to $100 worth of belts capes and boots and body suits in a 2 day priority SMALL FLATE RATE USPS BOX, A box I and most of us use to ship 2 day priority for about $5.45, they charge you anywhere from $10 to $13 and it takes 5 to 7 days if your lucky... That's Florida to NYC for me... and I cant tell you some of the other Horror stories about USPS Shipping from Upstate NY TO NJ to Long Island NY to The Bronx... Hell they could have thrown it off the Damn truck on the Hutch and I would have retrieved it. lol

            Comment

            • TomStrong
              Persistent Member
              • Jul 22, 2011
              • 1635

              #7
              That smart post means Fedex drops it off with the USPS. It's a little slower but I have bought a few things and the seller used this but I got my stuff.

              Comment

              • Bronxboykev
                Permanent Member
                • Mar 7, 2011
                • 3013

                #8
                Not to get off track but here's a perfect example of FTC Shipping
                $39 order $10 shipping... Not even a flat rate box. 2 ounces padded envelope shipped the 29 arrived today June 4th :(



                Comment

                • starsky
                  veteran member
                  • Aug 26, 2007
                  • 6207

                  #9
                  i guess it's called handling. lol

                  Comment

                  • daz71
                    Persistent Member
                    • Jul 19, 2014
                    • 2040

                    #10
                    the only time i ordered from ftc they charged me $30 shipping the actual price it should have been was $13.

                    Comment

                    • cjefferys
                      Duke of Gloat
                      • Apr 23, 2006
                      • 10180

                      #11
                      Originally posted by starsky
                      i guess it's called handling. lol
                      That's for sure, 2 oz shipped First Class should be around two bucks.

                      Comment

                      • PNGwynne
                        Master of Fowl Play
                        • Jun 5, 2008
                        • 19941

                        #12
                        Originally posted by starsky
                        i guess it's called handling. lol
                        More like grabbed by the...

                        I find USPS Priority to be fast, economical, and reliable. I honestly don't understand why vendors don't use it. My worst shipping experiences have been with FedEx.
                        WANTED: Dick Grayson SI trousers; gray AJ Mustang horse; vintage RC Batman (Bruce Wayne) head; minty Wolfman tights; mint Black Knight sword; minty Launcelot boots; Lion Rock (pale) Dracula & Mummy heads; Lion Rock Franky squared boots; Wayne Foundation blue furniture; Flash Gordon/Ming (10") unbroken holsters; CHiPs gloved arms; POTA T2 tan body; CTVT/vintage Friar Tuck robes, BBP TZ Burgess Meredith glasses.

                        Comment

                        • gummi
                          Career Member
                          • Dec 2, 2009
                          • 534

                          #13
                          Originally posted by PNGwynne
                          More like grabbed by the...

                          I find USPS Priority to be fast, economical, and reliable. I honestly don't understand why vendors don't use it. My worst shipping experiences have been with FedEx.
                          This has been my experience as well. USPS Priority typically outperforms every other service out there and is usually the cheapest option.
                          "Trying is the first step towards failure." - H. J. Simpson, 1997

                          Comment

                          • thunderbolt
                            Hi Ernie!!!
                            • Feb 15, 2004
                            • 34211

                            #14
                            Originally posted by Bronxboykev
                            Not to get off track but here's a perfect example of FTC Shipping
                            $39 order $10 shipping... Not even a flat rate box. 2 ounces padded envelope shipped the 29 arrived today June 4th :(



                            I used the USPS calculator with the zip codes on your mailer and its 2.54 first class. So 7.46 in handling. That's a lot of handling.
                            You must try to generate happiness within yourself. If you aren't happy in one place, chances are you won't be happy anyplace. -Ernie Banks

                            Comment

                            • Boywonder0
                              Persistent Member
                              • Dec 29, 2007
                              • 2411

                              #15
                              Originally posted by Bronxboykev
                              Not to get off track but here's a perfect example of FTC Shipping
                              $39 order $10 shipping... Not even a flat rate box. 2 ounces padded envelope shipped the 29 arrived today June 4th :(

                              A two ounces envelope should have gone First Class for $3 at max. They got be making profit out of shipping now. FedEx Smartpost sucks!

                              Comment

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