Looking 4 Russ customlabs

[GUYx1]

Don't blame the Doc. Nobody is perfect. THe Doc MEgo orders go out to the letter within the time frame listed. THings tend to have a lot more wiggle room elsewhere. OH WELL.
I have had many custom transactions go WAY beyond a month and beyond a year is not that uncommon for a special sewing job. The Doc Mego stuff always arrives exactly within the time stated. But seriously, everyone gets overwelmed from time to time. Austin has run into issues from time to time, but he has taken steps to rectify this in one way or another. It is ery decent of him to NOT be encouraging NEW orders when he knows he can't handle what is on his plate. Russ on the other hand had no problem taking on more orders even in December.
I don't wanna rock the boat. Too many things to rock the boat over.
I'm bummed about my trek chairs which won't get produvced.
OH WELL. Stuff happens.
Thankfully Doc M is reissuing the playset so I can buy several...

[thunderbolt]

Guy,

I have listened to you complain over the phone many times about
Russ and Austin taking your money and not sending the product.

I told you to contact the post office about interstate mail fraud.
If someone takes money from you for goods and does not deliver
and uses the postal service to handle the transaction - that is
interstate mail fraud. It goes across state lines. If the post
office gets repeated complaints about these vendors, they will
investigate.

I get every order out the door within 2-3 weeks - so don't lump
my name in with those clowns. If you take someone's money
for an item - either ship it or refund their money. Having to wait
months, then chase after the seller is wrong.

You are the one lumping Austin in with Russ, and Austin does not deserve that kind of treatment. I've never heard of anyone ever being out and out ripped off by him as Russ has done.

[drmego]

Guy and everyone else who has called me to asked me if I could talk to (insert name)
about his order -

If you put up with poor service, and don't use a public forum like this to
voice your dissatisfaction, don't be surprised when it continues.

I don't order from Austin or Russ - and I can't "talk to them on your behalf".
This is where you should be able to vent your grievances, after making a
decent attempt to get satisfaction from the vendor himself.

[thunderbolt]

Really a shame that the good doc decided to lump Austin in Russ, never EVER had a prob with Austin. He's even smart enough to shut the operation down if he gets backed up or has real life to deal with.

[GUYx1]

OMG,
Paul, we've talked over the years and problems come and go. I am cool with Austin - No problems.
Russ. - Not so cool, but oh well.
If I can find the right two heads, then I can write him off my list and not think about him anymore.
I do not wish to offend either Doc Mego or Reproheads. Austin has his act under control from what I understand. I am counting on you guys.
My point was that as Collectors, we have just taken our "piecing together a mego" obsession to a new level. You can only complete megos for so many years before the Doc mego bodies and parts become the platform for an ever expanding mego universe of our own imaginations.
You created the indestructible mego body. No shame in that.
This means we will keep spending money using them to build our unique figures.
Both DOC M and Austin are taking on the majority of the orders of the entire mego community. It's a heavy weight to carry, but you guys produce the medium we artists use to create what we create and both Doc M and Austin have taken steps to actually get everything out.
Russ is just very quiet about whatever it is he is doing.

Paul, I am not lumping you in with any complaint, but
you are an essential piece of the puzzle and I don't think anyone would say otherwise.
I Certainly do not blame you in any way for my headless figures.
They won't remain headless forever.
Any delays cause me to RETHINK things and 9 times out of 10, I will redo things in a for more interesting way then the initial idea. Thanks to Russ I have an amazing collection of Armless LJN & bible figures.
Never would have appreciated them nearly as much if I had not put in the big order for Swivel arms with Russ.
It's my own fault for putting in big orders. (You have to admit I have been making my Doc M orders less complicated...)
Eventually I'll learn to do my own casting and then I can stop adding to this thread entirely.

[drmego]

Don't lump me in with those guys!

Guy,

I have listened to you complain over the phone many times about
Russ and Austin taking your money and not sending the product.

I told you to contact the post office about interstate mail fraud.
If someone takes money from you for goods and does not deliver
and uses the postal service to handle the transaction - that is
interstate mail fraud. It goes across state lines. If the post
office gets repeated complaints about these vendors, they will
investigate.

I get every order out the door within 2-3 weeks - so don't lump
my name in with those clowns. If you take someone's money
for an item - either ship it or refund their money. Having to wait
months, then chase after the seller is wrong.


We are all in the same boat. Russ could cast just the right head. It was like a muse that grabs you and inspires you to drop a ton of $$$ on parts from Doc M, Castaway toys, just the perfect packaging and then build just the right body - You have just assembled the perfect figure - only it is waiting for the head.

[SUP-Ronin]

I did finally get my order from Russ. So there is hope for those of you still waiting.

BK's heads are tight.

[GreenLantern9999]

BK is awesome on all levels and the heads he makes are amazing!

[thunderbolt]

^^^ And BK follows thru with sales.

[The Toyroom]

My only suggestion is we get a nice want list together ans see if someone can sculpt heads for us, or remake the Russ heads. And what the heck, maybe a touch bigger this time...

Have you checked out any of the Black Knight's sales posts?

[GUYx1]

When you want product and NOT money, wot can ya do?
If he is out of cash, do you think he is going to want to rush to do my massive order of LJN 2 part arm joints that will take forever to assemble?
Or fill ONE order of 28 heads?
When the heat is on, he will ship out a few small head orders.
We are all in the same boat. Russ could cast just the right head. It was like a muse that grabs you and inspires you to drop a ton of $$$ on parts from Doc M, Castaway toys, just the perfect packaging and then build just the right body - You have just assembled the perfect figure - only it is waiting for the head.
A head which will never arrive.
But sadly it isn't just ONE figure, but a whole BOX of figures without heads.
My only suggestion is we get a nice want list together ans see if someone can sculpt heads for us, or remake the Russ heads. And what the heck, maybe a touch bigger this time...

[thunderbolt]

^^^ Wow, that is amazing that Russ is getting away with rip offs like yours.

[megocanada]

I'm still waiting with my fingers crossed. Over 28 heads with paints and a pair of feet. Hope is all I have left.

Derek

[GUYx1]

Generally Russ has a history of filling enough orders to quiet people down, then he starts doing his own thing. I would assume it would be even worse if he has fallen upon hard times. If such is the case, we are all out of luck
and this is all pointless.

It would always be frustrating seing NEW items for sale in short runs, when my stuff was never being sent.
I see the same thing happening at one of the Mego Style figure companies, so i don't expect this sort of thing to end soon.
Paying for preorders, then new items show up, but the preorders are nowhere in sight.
People are still freaking out about Russ heads they missed out on, so even losing $200 is not enough to deter people.
I have learned, that if you REALLY want it, you pay and keep both fingers crossed.
If you want something, you throw down the money. Maybe you'll get it, maybe you won't. Just like ebay. You can win an auction, you can pay for the auction. Still doesn't mean you will actually receive the item.
I just had one auction item rarity that was "LOST"
whoops - dunno what happened. Here's $1.95 refund...
Back on the hunt for that accessory all ocver again : (


Heck, everything could be perfect but you could have a heart attack before the package arrives.
Nothing in life is certain. (only in the world of mego, things are slightly LESS certain)

[thunderbolt]

Has anyone received an order lately? I keep looking to my mailbox for the 2007 order he said was shipping a couple months ago...

One day my parts will come...

Man, you let him string you along for two years??