A gremlin worked on a Gemlin...

[chalwa]

My son just opened up his Christmas Gremlin (Bif Bang Pow~Twilight Zone) and it has two right arms! He tried to bend the left arm but it would only go backwards.
Anyone else seen anything like this?

[Barnabas Collins]

I used to hate it on Xmas day when I'd open presents as a kid and invariably something was broken, missing a part, or Santa forgot to include batteries with a toy.

Barnabas Collins

[SlipperyLilSuckers]

Sorry to hear that, I hope they will exchange it for him.

[Fuzzysnail]

I opened my Flash Gordon from BIF BANG POW ....his sword was broken, his bubble was falling off the card, and his pelvis peice was not glued together.....bummer

[Mr.Krusher]

Yikes! Flash and the Gremlin are two of my most anticipated 're-Megos' - this isnt good news!!

Other than the poor quality of the CTVT bodies, this is the first I have heard of production errors among these types of figures....I sure hope that Mattel's 'quality control' hasnt seeped into these lines!

Speaking of CTVT, how are those Clowns? I have three of their Mad Monsters, and of the three, only Frankenstein is decent, the other two feel like they were slapped together with busted bits....

Happy Christmas to all, and sorry that your son got a bum deal Chalwa!

[ODBJBG]

I went all over TRU Christmas Eve Eve trying to find a EMCE Mego to tell my GF to get me. Finally found a beat down Monarch, but he had two right hands! I had to actually warn her to not get it for me if she saw it.

[Hotfoot]

What do you expect when the Chinese toy factory workers make between $0.50 and $1.00 an hour and work 12 - 14 hours a day.

[galaxyexplorer42]

My Gremlin body broke where the metal hook holds the arm... No biggie... I just put the Gremlin head and costume on a Cast a Way light blue body... It happens... I'll try to fix the original gremlin body soon... It's nobody's fault. Just an imperfect world...

[chalwa]

100_6755 by Christian's Dad, on Flickr

As you say, these things happen.
Wouldn't be so bad if it weren't Christian's.
Hands are correct, just looks like an incorrect arm-grab.
I could fix it with another arm, but it's the principle of the thing. I'll look into a replacement after the first.

[chalwa]

I opened my Flash Gordon from BIF BANG POW ....his sword was broken, his bubble was falling off the card, and his pelvis peice was not glued together.....bummer

Dang! That's a lot of issues for one (new) figure!

[BifBangPow! JLabs]

Merry Christmas to all - We would be happy to replace any and all defects in our product line! Just send us a message / shoot us an email and we'll take care of you.

[Hotfoot]

Merry Christmas to all - We would be happy to replace any and all defects in our product line! Just send us a message / shoot us an email and we'll take care of you.

Now that is Customer Service. Kudos to you!

[Fuzzysnail]

Merry Christmas to all - We would be happy to replace any and all defects in our product line! Just send us a message / shoot us an email and we'll take care of you.

You beat me to it...new flash arrived in the mail today. Apparently the wife sent off an e-mail that I didn't know about....Awesome customer service guys!!!

[chalwa]

Merry Christmas to all - We would be happy to replace any and all defects in our product line! Just send us a message / shoot us an email and we'll take care of you.

Thanks! That really IS customer service.
With so many companies passing the buck (not toys alone) it's nice to see to see an offer of help without me even having contacted you yet!
You, sir Rock!

[BifBangPow! JLabs]

No problem. Send me a private message, or email [email protected]. Let's make everyone happy!

Our products may not be perfect, but our customer service can be. We want to treat people how we like to be treated.

Thanks! That really IS customer service.
With so many companies passing the buck (not toys alone) it's nice to see to see an offer of help without me even having contacted you yet!
You, sir Rock!