8in Superstore down for restocking?

[jacoblb]

Question for the Museum members who placed a November order, was anything communicated to you yet like a guesstimated ETA or have your orders already been fulfilled?

Unfortunately, I had to open a ~$40 Paypal claim as my order hasn't been received. I wish I didn't have to, I'd not heard back from David when I asked on December 22nd via FB Messenger if he'd been able to send my 8inchsuperstore order number. My wife is the family banker and she'd been constantly asking me whether or not things we ordered arrived so we decided this was our only course of action when communication ceased. If White Elephant is supposed to fulfill some of these orders it'd be nice to know what exactly is going on as I am patient and can continue to be patient.

[David Lee]

Please contact ME not this board

David Lee here...
I apologize that I don't typically get on these boards anymore, so I missed all of this. However in the future you can reach me on the 8 inch SuperStore FB page, Messenger or the Contact US link on the website itself (my personal e-mail is [email protected]). Jason (White Elephant Toys) and I changed up our fulfillment once we re-opened the two stores and it's had some hiccups, but we are working it out. Please in the future use the other options to contact me if there is a problem with your order. While posting here might seem helpful it is really not, coming directly to me is your best bet.

Dave

David responded to my FB Messenger inquiry. He is on top of this, he was not aware of the placed orders until now. I'll leave it to him to explain what happened in his own words rather than share our private correspondence after he sorts things out.

As for the post immediately above, I've ordered from White Elephant toys (KC's Galloping Gals) without any issues and product shipped right away. I'm unaware of any other suppliers of the Type S product. You should be able to order through Jason and his wife with confidence.

[jacoblb]

David responded to my FB Messenger inquiry. He is on top of this, he was not aware of the placed orders until now. I'll leave it to him to explain what happened in his own words rather than share our private correspondence after he sorts things out.

As for the post immediately above, I've ordered from White Elephant toys (KC's Galloping Gals) without any issues and product shipped right away. I'm unaware of any other suppliers of the Type S product. You should be able to order through Jason and his wife with confidence.

[MightyMegs]

I tried ordering the S types from White Elephant after my Superstore figures never shipped... no word on them either. Is there any place that carries the S types that actually ships product?

[MightyMegs]

Should I contact David via Facebook Messenger and ask if he's aware there are a few of us waiting for orders? I had not realize until recently he's not logged onto the MM board since July. If we're waiting for him to get supplies to fill orders that's one thing, but if there's been an unfortunate website error that failed to notify him that's another.

Please do. I'd like to get my order soon

[jacoblb]

Should I contact David via Facebook Messenger and ask if he's aware there are a few of us waiting for orders? I had not realize until recently he's not logged onto the MM board since July. If we're waiting for him to get supplies to fill orders that's one thing, but if there's been an unfortunate website error that failed to notify him that's another.

[MightyMegs]

I'm in the 'Awaiting Fulfillment' boat too...

[Riderfan]

Huh, I started a thread called 'Awaiting Fulfillment' 2+ years ago

http://megomuseum.com/community/showthread.php?110115-awaiting-fulfillment

Just saying...

[Madcap70]

Madcap70, you're in good company with myself having placed an order at around the same time as you and likewise waiting. I'm not worried, David will take care of us.

OK I don't but usually it's a shorter time frame it seems

[jacoblb]

Madcap70, you're in good company with myself having placed an order at around the same time as you and likewise waiting. I'm not worried, David will take care of us.

[Madcap70]

Placed an order on 11-21-18 still showing as "Awaiting Fulfillment"

Is this a problem?

I've ordered before and it came in less than a week

[noelani72]

i got my order of bodies today. I was not expecting each body to come with the head! score!

[darkbros]

Store s back online, just placed an order for new heads

[TRDouble]

I can't wait to see some in-hand pictures of those heads. The faces look kind of shiny in the pictures.

[Makernaut]

^ thanks for the cluing me in because I had no idea there was a comic. Went to Amazon and found the TPBs and carted one so I can check it out.