Anyone else still waiting on the rest of the EB Phantom?

[txteach]

I'm still waiting for the rest of my early bird phantom. I never said anything because it seems when someone does you hear:

We have lives besides getting you what you bought so be patient
They are such great guys so be patient
Well I got mine so maybe its coming

I just stopped asking rather than be attacked.

[Jerry68]

I'm still waiting for the rest of my early bird phantom. I never said anything because it seems when someone does you hear:

We have lives besides getting you what you bought so be patient
They are such great guys so be patient
Well I got mine so maybe its coming

I just stopped asking rather than be attacked.

It is a shame you feel that way. I empathise with you. I know they are good guys and have quality products. I think that they have expierienced growth faster than they expected. This may be the cause of delays and lack of email response. The website will be closed starting Friday for a couple of weeks to allow them to catch up. This is in another thread.

[pmwasson]

I got my order today with a few extras
but still no Phantom early bird stuff

[Jerry68]

I received my hypnotic eye and the balance of my orders today from Jason. Dave is shipping the phantom early bird items. I assume that is the suit and head. Thanks Jason!

[ScottA]

If you bought the Phantom EB set you got a purple Phantom with the extra yellow suit and head plus Achmed with the extra suit.

I picked up my Achmed and extra suit at FX (not a problem). I bought the FX exclusive purple Phantom with the extra grey head and suit. So I'm waiting on my other purple Phantom with extra yellow head and suit (the EB one). It's not a problem. I know they will come through.

[Fuzzysnail]

Received my order today with some extras. Much appreciated guys. Quality gear!!!

[PeterRR]

I still didn't receive my yellow Phantom head and suit. I contacted last week and got no reply . Did anyone receive the Dr Eville eye?

[Fuzzysnail]

I still didn't receive my yellow Phantom head and suit. I contacted last week and got no reply . Did anyone receive the Dr Eville eye?

My wife gave me the evil eye yesterday......so I had to go back outside and pick up the dog poop.

[spotter]

14 days since last contact haven't even any of my phantom pre order items yet

6 MORE DAYS COME AND GONE

STILL NO ITEMS I'm glad they shut down the site I hope something gets done

I JUST SENT MY SIXTH EMAIL VIA THE CASTAWAY WEBSITE

[Timothy2251]

I'm still waiting on mine, but in fairness I did get my order from late June today, so Castaway's doing right by me so far.

[alex]

When they arrive, they'll arrive, thats the way I look at it, they always manage to sort matters out, at the end of the day.But has anyone recieved their evil eye?

[The Kryptonite Kid]

Yay! I got my package today Thanks for coming through guys!
-Will

[Timothy2251]

Just got my EB Phantom head and suit today, and it was definitely worth the wait. Kudos, Kudos I say to everyone at Cast-A-Way!

Now, bring on Flash Gordon!

[spotter]

When they arrive, they'll arrive, thats the way I look at it, they always manage to sort matters out, at the end of the day.But has anyone recieved their evil eye?

Alex I felt the same way as you and went waaay OUT of my way o speak up on the guys' behalf but after 2 months of "sorry, we'll take care of it' and "i'll ship it this weekend". Then nothing arrives and emails are rarely returned I'm getting more than a little fed up.


All I needed to hear was " sorry We messed up and ran out or, Shipment was delayed but we'll square you away witht he next order". Instead there is an announcement that Phantom is up for sale and I haven't seen any items from my pre order made in feb and march

[David Lee]

Alex I felt the same way as you and went waaay OUT of my way o speak up on the guys' behalf but after 2 months of "sorry, we'll take care of it' and "i'll ship it this weekend". Then nothing arrives and emails are rarely returned I'm getting more than a little fed up.


All I needed to hear was " sorry We messed up and ran out or, Shipment was delayed but we'll square you away witht he next order". Instead there is an announcement that Phantom is up for sale and I haven't seen any items from my pre order made in feb and march

Out today... I will send you the Delivery Confirmation via e-mail later today. You should also get an automated response from the website. This was a moonumental good on our part. You defended us to others, even when you hadn't gotten yours yet. I can't apologize enough, and I hop the extras will make up for some of the frustration. I am posting this publicaly so everyone knows we are trying to make it right.

-Dave