I contacted Disney about their Mego figures. Contacting businesses rarely gets the desired results, but it's something I do. I was super-polite: no ranting, no accusations, no empty promises (I'm never buying anything Disney again!), just stating my disappointment at ordinary shopping trips being turned into futile 'events'.
I was impressed with Disney's answer to my email, because they clearly read what I said and responded intelligently, instead of just sending a canned reaction to a few keywords. As I said, it was impressive, though not helpful. Their response was basically an apology. Okay. But what happened next made me laugh.
I received my usual email ad from Disney Shopping, and it included a pic of the FF Megos with a message that they are still available in the parks. Great! Let me take tomorrow off work on a moment's notice, fly my private jet down to Florida, buy a park pass for $100, pick up my action figures, and fly home in time for dinner.
If the email was supposed to help me in some way, it failed.
I was impressed with Disney's answer to my email, because they clearly read what I said and responded intelligently, instead of just sending a canned reaction to a few keywords. As I said, it was impressive, though not helpful. Their response was basically an apology. Okay. But what happened next made me laugh.
I received my usual email ad from Disney Shopping, and it included a pic of the FF Megos with a message that they are still available in the parks. Great! Let me take tomorrow off work on a moment's notice, fly my private jet down to Florida, buy a park pass for $100, pick up my action figures, and fly home in time for dinner.
If the email was supposed to help me in some way, it failed.
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