"Thanks for the cheerful attitude, lady!"

[Gorn Captain]

I needed to go the the helpdesk at my medical insurance company.
As some of you may remember, my wife underwent cancer treatments during the last four months, and I needed to get her paperwork sorted out.

The woman at the desk checked the documents, and asked: "Is this her first bout with cancer?"
Me:"Yes. She seems to be doing OK now. Still very weak, but recovering."
Her: "If this had been her second time, you can forget it, she wouldn't make it."
Me: "????"
Her: "Yeah, once you get it again, it will always come back until it kills you. I've seen hundreds of cases like hers."
Me: "???"
Her: "And even people who have been clean for five years, before you know it, bang, they're dead in two-three months. I've got piles of files like that."

Any advice?
Should I send this Angel of Death to a good shrink, or just punch her in the face?

[jimsmegos]

Man, I don't know what is happening to people these days. I don't think a shrink could help this poor soot and a punch in the face will cause you more problems. However a note to the overseer of the office is surely in order. To be a complete smart *** I'd send her a balloon that says "Get Well Soon" and a card that reads, "Not Really".

What a *****.

[lepage]

wow!

Was she a young girl?

If she was young, I would sort her out myself and let he know that , that kind of talk is inappropriate and unacceptable. If she is an older person who should know better then I would be speaking with their supervisor for sure!

That is very unprofessional!

[cjefferys]

I would definitely put in a complaint about her with the insurance company. No one in any part of the medical industry should be talking to patients or their families that way, that's completely unacceptable.

[Gorn Captain]

I was too tired myself to put up much of a fight. I was thinking "just get me the damn papers, woman!"
I hope she never gets a serious illness in her family.
"Mommy, I'm really sick..."
"That's because you're surely going to die soon, honey. You're as good as dead..."

[Gorn Captain]

wow!

Was she a young girl?

If she was young, I would sort her out myself and let he know that , that kind of talk is inappropriate and unacceptable. If she is an older person who should know better then I would be speaking with their supervisor for sure!

That is very unprofessional!

I think she was in her thirties. She could also have been a real witch and hundreds of years old, who knows, right?
Maybe she was suffering from depression herself...

[Mikey]

You have to report her whether you want to or not.

Her attitude and "opinions" could push an already depressed person over the edge to suicide.

If you don't report her, imagine the damage she will probably cause in the future.

[thunderbolt]

wow, what a great attitude. Man, what is the deal with people.

[SlipperyLilSuckers]

I'm sorry and I hope your wife feels better really soon and has a complete recovery.

[UnderdogDJLSW]

You have to report her whether you want to or not.

Her attitude and "opinions" could push an already depressed person over the edge to suicide.

If you don't report her, imagine the damage she will probably cause in the future.

Completely agree with Mike on this. Totally unacceptable.

[jessica]

Wow. Pure suckage you had to deal with that. Life is tough enough as it is without someone having to rain on your parade.

[Doc]

Sorry but its true. Yeah if you see it a million times you get desenstized to it. Should she had said it that. Probably not. But yeah she probably is right.

Before everyone jumps. Yes I was an RN for 10 years. I have seen it over and over myself.

And yes I do have cancer and I have no illusions about what I have to look forward to.

Some people dont realize what its like to deal with pain and death every day....

[Hector]

I'm sorry you are battling cancer, Doc...did not know that...nor do I know the specifics...I wish you nothing but the best...please get well.

Having said that...there's absolutely NO excuse whatsoever for this kinda treatment...I don't care if professionals have to deal with that or not...they themselves are NOT the ones dying...they CHOSE that profession.

I had a similar experience when my father was dying of cancer...and one of the cancer doctors (oncologist) responded similarly...and I wanted to kill him with my bare hands...but my sister retrained me...then we dropped that piece of **** doctor...and demanded for a more compassionate one...and we got him...the new doctor was an angel...he made the awful experience much more bearable...and we are forever grateful to him...despite the fact that my father passed away anyway.

One was a kind and compassionate human being...the other was an *******...simple as that.

If I EVER see that OTHER doctor in the street...I will spit on his face...I kid you not.

[johnmiic]

Not trying to make light of it but the first thing that came to my mind was the Christina Yang doctor character from Grey's Anatomy TV series.
Sounds like she's one of those people with no filter.

I was thinking the same thing. Someone with no tact at all.

[Hector]

BTW...some clerical desk pencil pusher has absolutely no friggin' business spewing that garbage to you...it's not her place...if she doesn't care or is so-called desensitized...she should at least keep her trap shut...keep her opinions to herself...and just be a tad damn bloody professional about it...it's really not that hard.

There's absolutely NO excuse for that...NONE whatsoever.