Anybody use eBay's Buyer Protection?

[megoat]

I'm about to open a claim against a seller on eBay, and I was wondering if anybody has used the new buyer protection feature on eBay. Apparently you can't open both a Paypal dispute and a Buyer Protection claim at the same time and was wondering about the pros and cons of each claim process.....

Anybody?.......

[stuart]

I filed a claim about 2 months ago. I got a full refund!

[jds1911a1]

if you open a ebay claim it puts a hold on the paypal funds of the seller anyway. If ebay finds in your favor you get paid even if the seller already took the money out of paypal. Ebay makes seller responsible to get it to you and you no longer have to ask for insurance. Ebay puts it all on the seller - hence when I sell I include insurace and tracking in my shipping costs