I bet that sounds fantastic to some people. I've found that too many customers expect the barber to do everything for them, down to knowing how they like their hair.
In my Seattle shop, we had description cards we gave to the customers. Upon return a customer would just hand the card to the barber. Over time, they would go looking for their card in their wallet and realize they lost it. Then most customer would say something like: "Doesn't matter. I remember what it said. Short layer on top,#3 sides and back, taper the back and no sideburns." What just happen here? The customer had learned how to describe his haircut to a barber.
Still, that cell phone idea has great benefits for the barber. Imagine a walk- in shop where they can call and remind you when you need another haircut. As well, what if you want to try another barber sometime. What are you going to do, call the other barber and ask them to send the info to your current barber's phone? Who is doing who a favor here?
I worked in an up scale shop for a short time in late 99'. $22 a cut, lots of product sales and appiontments most common, walk-ins welcome. The other barber's wouldn't let their customers out of the chair until they had made an appointment for the next one. My customers would ask; "Don't I need to make an appointment?" I said, "Sure, if you want to. When did you want to make it for?" They would reply; "You mean I don't have to?" I told them it was not mandatory and they could just come on by the next time they wanted one.
So if someone wants a barber who does everything for them, they might want to consider what the end cost really is.
In my Seattle shop, we had description cards we gave to the customers. Upon return a customer would just hand the card to the barber. Over time, they would go looking for their card in their wallet and realize they lost it. Then most customer would say something like: "Doesn't matter. I remember what it said. Short layer on top,#3 sides and back, taper the back and no sideburns." What just happen here? The customer had learned how to describe his haircut to a barber.
Still, that cell phone idea has great benefits for the barber. Imagine a walk- in shop where they can call and remind you when you need another haircut. As well, what if you want to try another barber sometime. What are you going to do, call the other barber and ask them to send the info to your current barber's phone? Who is doing who a favor here?
I worked in an up scale shop for a short time in late 99'. $22 a cut, lots of product sales and appiontments most common, walk-ins welcome. The other barber's wouldn't let their customers out of the chair until they had made an appointment for the next one. My customers would ask; "Don't I need to make an appointment?" I said, "Sure, if you want to. When did you want to make it for?" They would reply; "You mean I don't have to?" I told them it was not mandatory and they could just come on by the next time they wanted one.
So if someone wants a barber who does everything for them, they might want to consider what the end cost really is.
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