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Mike Tyson figure melting?

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  • PNGwynne
    replied
    I recently purchased some '80s Remco Mighty Crusaders MOC. They all had this problem. I used Goo Gone to remove the gummy exudate, then washed the figures in some hot water with degreasing dish-soap and white vinegar. Seemed to work well.

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  • megowgsh
    replied
    ^^^BBP sent me a replacement Cowboy AND an Astronaut fig. Cowboy still had the same problem and Astro Mike was a-okay!

    I informed them of the issue and thanked them for sending me an extra.

    Leave a comment:


  • jacoblb
    replied
    Do we know the story here now? Just an anomaly or did this effect most of the figures produced? I have the original version Mike, I'll need to check on mine to see if something similar has happened to mine. I recently bought the astronaut Mike because it came with Pigeon. But really I couldn't pass up the $12 shipped deal. I sure hope BBP/EMCE will continue making the rest of the cast.
    Last edited by jacoblb; Jan 10, '17, 9:53 AM. Reason: Tenses.

    Leave a comment:


  • Mikey
    replied
    ^ very cool


    looks like an extra build-up of mould release agent

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  • BifBangPow! JLabs
    replied
    We don't mess around with this type of thing. This is a very unusual situation, so we want to investigate and remedy it quickly.

    Thanks for making us aware of this, and we apologize for any inconvenience.
    -Jason




    Originally posted by megowgsh
    Pretty fast response:

    Dear Austin,

    Thank you for your e-mail. This is Entertainment Earth contacting you on behalf of Bif Bang Pow. We are the exclusive distributor for Bif Bang Pow merchandise and we will be taking care of your inquiry for Bif Bang Pow. We are sorry to hear about the defect with your figure. We will be sending out a replacement to you as soon as possible, to the address you have provided. We hope that this solution addresses the issue to your satisfaction.

    Please feel free to contact us at any time with any issues as they arise. Thank you for your interest in Entertainment Earth.

    Sincerely,
    Edward Haller
    Client Services
    Department Manager
    Entertainment Earth, Inc. | 61 Moreland Rd. | Simi Valley, CA 93065 USA
    1-800-370-2320

    Hello,
    I recently purchased a Mike Tyson Cowboy action figure on eBay. Here is the auction:



    Upon opening and examining the figure I noticed a sticky substance on his head. Upon removal of his clothing I discovered this sticky substance all over his chest, neck hole, every joint, and staining his shirt.

    You can see pictures here: http://megomuseum.com/community/show...figure-melting

    I first tried to wipe this substance up with a paper towel and failed. I then decided to take apart the figure and wash each individual piece with soap and water. The body pieces and head are still tacky as I was unable to remove all of the substance.

    I am writing to ask for a replacement Mike Tyson figure. I purchased the Cowboy version only because it was a good value, but in all honesty it does not matter which version of Mike Tyson I have (Cowboy, Astronaut, or Original), I just want one that does not have this "slime" on it.

    I would appreciate your help.

    Sincerely,
    Austin

    Leave a comment:


  • megowgsh
    replied
    Pretty fast response:

    Dear Austin,

    Thank you for your e-mail. This is Entertainment Earth contacting you on behalf of Bif Bang Pow. We are the exclusive distributor for Bif Bang Pow merchandise and we will be taking care of your inquiry for Bif Bang Pow. We are sorry to hear about the defect with your figure. We will be sending out a replacement to you as soon as possible, to the address you have provided. We hope that this solution addresses the issue to your satisfaction.

    Please feel free to contact us at any time with any issues as they arise. Thank you for your interest in Entertainment Earth.

    Sincerely,
    Edward Haller
    Client Services
    Department Manager
    Entertainment Earth, Inc. | 61 Moreland Rd. | Simi Valley, CA 93065 USA
    1-800-370-2320

    Hello,
    I recently purchased a Mike Tyson Cowboy action figure on eBay. Here is the auction:



    Upon opening and examining the figure I noticed a sticky substance on his head. Upon removal of his clothing I discovered this sticky substance all over his chest, neck hole, every joint, and staining his shirt.

    You can see pictures here: http://megomuseum.com/community/show...figure-melting

    I first tried to wipe this substance up with a paper towel and failed. I then decided to take apart the figure and wash each individual piece with soap and water. The body pieces and head are still tacky as I was unable to remove all of the substance.

    I am writing to ask for a replacement Mike Tyson figure. I purchased the Cowboy version only because it was a good value, but in all honesty it does not matter which version of Mike Tyson I have (Cowboy, Astronaut, or Original), I just want one that does not have this "slime" on it.

    I would appreciate your help.

    Sincerely,
    Austin

    Leave a comment:


  • Hedji
    replied
    Originally posted by Type3Toys
    It is most likely a chemical reaction between the head plastic and the torso plastic.

    Yes. I would suspect there's no washing or cleaning chemical that could possibly remedy this. Ask for a replacement.

    Leave a comment:


  • thunderbolt
    replied
    Make Clayface out of him.

    Leave a comment:


  • megowgsh
    replied
    Originally posted by megowgsh
    I'm going to have to take him completely apart and wash him clean.
    Well, that didn't work well. I scrubbed every individual piece with Lava and a toothbrush and it is still tacky as all get out.

    I'm going to contact BBP directly to see if I can get an exchange.

    Ugh!

    Leave a comment:


  • Type3Toys
    replied
    It is most likely a chemical reaction between the head plastic and the torso plastic.

    Leave a comment:


  • megowgsh
    replied
    FYI Mine is the Cowboy guy.

    I tried wiping the "goo" off his body and head and all I did was get residue from the paper towel stuck to his body.

    I'm going to have to take him completely apart and wash him clean.

    Leave a comment:


  • CrimsonGhost
    replied
    Mine is one of the first ones and it seems fine. Mine has been standing open on a shelf for a year or so.

    Leave a comment:


  • thunderbolt
    replied
    I got the astronaut one and didn't have that problem.

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  • PNGwynne
    replied
    The reason I mentioned mineral oil as a lubricant was because I'd had several Hasbro Marvel figures that had had the joints seemingly lubricated.

    Didn't the Mattel RetroAction figures have an oily exudate problem?

    Leave a comment:


  • CrimsonGhost
    replied
    Geez, now I've got to go check mine...

    Leave a comment:

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