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So I called FTC and asked about the oversized heads...

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  • thunderbolt
    replied
    I believe there was a poster on here that did get a missing belt Robin.

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  • ThePlayerOnTheOtherSide
    replied
    Originally posted by jayraytee
    No but if I remember correctly, it was a Robin with a missing belt.
    Yes there was that too, 'hope that Robin doesn't go on the card missing a belt'. A huge pile of figures in a somewhat blurry picture and people can spot a Robin on the bottom that's missing a belt and that QC won't catch before putting it on the card. Silly nonsense like that came out every time the pictures were posted here, and on Facebook. That plus the 'I hope they are making a liveable wage' comments and I can see why FTC decided they were more trouble than they were worth. Shame as a lot of people liked the pictures, but a few haters ruined it, I am afraid.

    Leave a comment:


  • jayraytee
    replied
    Originally posted by ThePlayerOnTheOtherSide
    There was no Robin going on a card missing an arm. That was kinda the point. Some of you want FTC to take you more seriously but do everything you can to not give them a reason to.
    No but if I remember correctly, it was a Robin with a missing belt.

    Leave a comment:


  • thunderbolt
    replied
    Originally posted by tdog
    just seems to me...u buy what u want...if it's bad don't buy it. i find it hard to believe that someone in the know at figures would talk that stuff. musta been an unhappy employee, even if they were not gonna do anything...they would still not admit it as a selling point.
    exactly. Vote with your wallet if you don't like the product. So far with me they lost selling me Kane, Bizarro, and potentially Scarecrow if they mess him up, too. Be great to see Mr. Moosemego address this ongoing issue.
    Last edited by thunderbolt; Nov 21, '14, 4:54 AM.

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  • figureaddicted
    replied
    Since late 2012 FTC has made major inroads to becoming accepted as a "legit" figure manufacturer. Ignoring consumers requests now is just plain bad timing and PR. No matter which side of the "big head" fence you are on, i think we all could agree that FTC should publically acknowledge customers concerns about it. Even if its something they have no plans on changing the head size issues, they would be well served to say they arent, and give a reason as to why they cant. Perhaps that would allow some collectors to forgive the issue and look past it knowing there's a reason for it. Sure they will probably lose some potential sales from those who cannot look past it, but i think it would help them more in the long run to do it,rather than come off as if they dont care. I personally try to get past some of the head scale issues. I admit i would prefer they corrected it myself, but if its a character i really want in my collection ,I'll still pick it up. I just think FTC should do everything to keep public perception positive while they're trying to grow their business into a bigger market.

    Leave a comment:


  • houseofdracula
    replied
    I just hope that the new Wrestling line doesn't become their first priority.
    I don't know why but I'm concerned over this.

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  • PNGwynne
    replied
    Originally posted by ThePlayerOnTheOtherSide
    Also it is curious that they haven't posted any production photos from the factory in months. I think most of us loved those, but I am guessing they got tired of the 'sweatshop' and 'I see a Robin going on the card missing an arm' comments.
    How is this non sequitur relevant to a discussion of head scale & modification--an issue you've admitted you don't really care about?

    Leave a comment:


  • tdog
    replied
    just seems to me...u buy what u want...if it's bad don't buy it. i find it hard to believe that someone in the know at figures would talk that stuff. musta been an unhappy employee, even if they were not gonna do anything...they would still not admit it as a selling point.

    Leave a comment:


  • ThePlayerOnTheOtherSide
    replied
    Originally posted by jayraytee
    Yeah you can either improve quality control or just stop posting pictures that show bad quality control.
    There was no Robin going on a card missing an arm. That was kinda the point. Some of you want FTC to take you more seriously but do everything you can to not give them a reason to.

    Leave a comment:


  • jayraytee
    replied
    Originally posted by ThePlayerOnTheOtherSide
    Also it is curious that they haven't posted any production photos from the factory in months. I think most of us loved those, but I am guessing they got tired of the 'sweatshop' and 'I see a Robin going on the card missing an arm' comments.
    Yeah you can either improve quality control or just stop posting pictures that show bad quality control.

    Leave a comment:


  • invisiblelad
    replied
    Originally posted by Brown Bear
    Hey no problem. If ya wanna thank me, lay off the bolded words and CAPSLOCK and type like the rest of your friends here. LOL Just teasing you pal.
    This is DEAD serious.....You guys are just LUCKY I haven't figured out if there's a way to type in RAINBOW colors! LOL. I'm NOT kidding, my rainbow writing literally collected a mini cyber lynch mob on Action Figure Insider. It actually got pretty ugly for a minute, so I continued it for a few more hours (lol) & then put it to rest! After I took down the leader of the anti-rainbow mob, I just settled in to mono-colored text. But I'll be honest, when you are super expressive & can't express any inflection while typing, the bolding & CAPSLOCK is kind of addicting. But I'm gonna try to lay off, but baby steps Brown Bear. I can't go Cold Turkey!

    #BabySteps.

    Leave a comment:


  • Brown Bear
    replied
    Originally posted by invisiblelad
    Brown Bear, THANK YOU Very Much for reaching out to Anthony! I'm just hoping the guy who answered the phone was really just a person who works at FTC/CTVT, & NOT the actual management. I had a great FTC rep answer the phone to take my Teen Titans/Batgirl order & they did indeed send me MANNY replacement bodies for my Wave 1 Batman retro figures.......BUT the rep had to "ask his manager to approve that many replacement bodies being sent out", that would infer that many times the worker answering the phone could be just a worker for FTC & not privy to FTC's plan for future releases. I'm hoping so badly this was an unfortunate relaying of misinformation by the rep!

    Thanks Again Brown_Bear! *I appreciate you reaching out & getting some honest answers about this! - invisiblelad
    Hey no problem. If ya wanna thank me, lay off the bolded words and CAPSLOCK and type like the rest of your friends here. LOL Just teasing you pal.

    Leave a comment:


  • ThePlayerOnTheOtherSide
    replied
    Originally posted by Brown Bear
    I may reach out to Anthony tomorrow to see what he has to say about the large heads. In the past he DID say they were working to correct going forward but some heads it was too late to correct.
    Also it is curious that they haven't posted any production photos from the factory in months. I think most of us loved those, but I am guessing they got tired of the 'sweatshop' and 'I see a Robin going on the card missing an arm' comments.

    Leave a comment:


  • invisiblelad
    replied
    Originally posted by Brown Bear
    I may reach out to Anthony tomorrow to see what he has to say about the large heads. In the past he DID say they were working to correct going forward but some heads it was too late to correct.
    Brown Bear, THANK YOU Very Much for reaching out to Anthony! I'm just hoping the guy who answered the phone was really just a person who works at FTC/CTVT, & NOT the actual management. I had a great FTC rep answer the phone to take my Teen Titans/Batgirl order & they did indeed send me MANNY replacement bodies for my Wave 1 Batman retro figures.......BUT the rep had to "ask his manager to approve that many replacement bodies being sent out", that would infer that many times the worker answering the phone could be just a worker for FTC & not privy to FTC's plan for future releases. I'm hoping so badly this was an unfortunate relaying of misinformation by the rep!

    Thanks Again Brown_Bear! *I appreciate you reaching out & getting some honest answers about this! - invisiblelad

    Leave a comment:


  • Krypt0nite
    replied
    That sounds great Brown Bear!

    I hope Anthony has some good news! Even if the answer is that it'll be 2016 before we see results, just knowing exactly where we stand will go a long way.

    Leave a comment:

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