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So I called FTC and asked about the oversized heads...
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Yes there was that too, 'hope that Robin doesn't go on the card missing a belt'. A huge pile of figures in a somewhat blurry picture and people can spot a Robin on the bottom that's missing a belt and that QC won't catch before putting it on the card. Silly nonsense like that came out every time the pictures were posted here, and on Facebook. That plus the 'I hope they are making a liveable wage' comments and I can see why FTC decided they were more trouble than they were worth. Shame as a lot of people liked the pictures, but a few haters ruined it, I am afraid.Leave a comment:
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exactly. Vote with your wallet if you don't like the product. So far with me they lost selling me Kane, Bizarro, and potentially Scarecrow if they mess him up, too. Be great to see Mr. Moosemego address this ongoing issue.Last edited by thunderbolt; Nov 21, '14, 4:54 AM.Leave a comment:
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Since late 2012 FTC has made major inroads to becoming accepted as a "legit" figure manufacturer. Ignoring consumers requests now is just plain bad timing and PR. No matter which side of the "big head" fence you are on, i think we all could agree that FTC should publically acknowledge customers concerns about it. Even if its something they have no plans on changing the head size issues, they would be well served to say they arent, and give a reason as to why they cant. Perhaps that would allow some collectors to forgive the issue and look past it knowing there's a reason for it. Sure they will probably lose some potential sales from those who cannot look past it, but i think it would help them more in the long run to do it,rather than come off as if they dont care. I personally try to get past some of the head scale issues. I admit i would prefer they corrected it myself, but if its a character i really want in my collection ,I'll still pick it up. I just think FTC should do everything to keep public perception positive while they're trying to grow their business into a bigger market.Leave a comment:
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I just hope that the new Wrestling line doesn't become their first priority.
I don't know why but I'm concerned over this.Leave a comment:
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How is this non sequitur relevant to a discussion of head scale & modification--an issue you've admitted you don't really care about?Leave a comment:
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just seems to me...u buy what u want...if it's bad don't buy it. i find it hard to believe that someone in the know at figures would talk that stuff. musta been an unhappy employee, even if they were not gonna do anything...they would still not admit it as a selling point.Leave a comment:
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There was no Robin going on a card missing an arm. That was kinda the point. Some of you want FTC to take you more seriously but do everything you can to not give them a reason to.Leave a comment:
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Yeah you can either improve quality control or just stop posting pictures that show bad quality control.Leave a comment:
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#BabySteps.Leave a comment:
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Brown Bear, THANK YOU Very Much for reaching out to Anthony! I'm just hoping the guy who answered the phone was really just a person who works at FTC/CTVT, & NOT the actual management. I had a great FTC rep answer the phone to take my Teen Titans/Batgirl order & they did indeed send me MANNY replacement bodies for my Wave 1 Batman retro figures.......BUT the rep had to "ask his manager to approve that many replacement bodies being sent out", that would infer that many times the worker answering the phone could be just a worker for FTC & not privy to FTC's plan for future releases. I'm hoping so badly this was an unfortunate relaying of misinformation by the rep!
Thanks Again Brown_Bear! *I appreciate you reaching out & getting some honest answers about this! - invisibleladLeave a comment:
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Also it is curious that they haven't posted any production photos from the factory in months. I think most of us loved those, but I am guessing they got tired of the 'sweatshop' and 'I see a Robin going on the card missing an arm' comments.Leave a comment:
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Thanks Again Brown_Bear! *I appreciate you reaching out & getting some honest answers about this! - invisibleladLeave a comment:
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That sounds great Brown Bear!
I hope Anthony has some good news! Even if the answer is that it'll be 2016 before we see results, just knowing exactly where we stand will go a long way.Leave a comment:
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