The problem with Indian Telemarketers

[cjefferys]

I always screen my calls, but if one of the leeches slips through the cracks, I've gotten pretty good with a fast "No thanks, not interested, bye" *click* Almost all in under one second.

[ramsey37]

I've gotten rather good at just hanging up on people trying to sell me something over the phone. It saves us both alot of time and needless effort
George

[Adam West]

Everyone has to make a living and although it is a slight annoyance, I realize there is a human being on the other end of the phone.

I usually just use my caller id to screen calls and don't bother picking up the phone if it is unrecognizable. In the rare instance that I do receive a telemarketing call, I figure the best thing I can do is simply hang up the phone.

It is my understanding that telemarketers go by scripts and are not allowed to end a call so the best thing I can do is hang up quickly so they can move on to their next potential sale.

I actually hate the new type of telemarketing which is with companies you already do business with. It seems like it's impossible to have a conversation with your credit card company regarding a charge issue that you might be experiencing without a last ditch effort to have the customer service rep. try to sell you credit protection or some other type of nonsense fee that is really unsolicited and unneeded. Those get a little trickier. I guess you could hang up on them but I just say no thank you and repeat it over and over even if the question is phrased in such a way that a no thank you would seem like a strange answer to the question. They usually don't push too hard and the conversation ends pretty quickly.

[Sideshow Spock]

When I was in HS (we're talking mid 80s here), a friend and I took a job in the evening telemarketing.. we called people and tried to sell them tickets to something called the "International Magic Spectacular". I guess it was a circus type event that was coming to the area. I don't really remember.

I really didn't know what I was getting into, and once there (and "trained" in about 5 mins), I despised every second of it, and just wanted to GET OUT. Needless to say, that one nite was my last. And I didn't even go back to get the money they owed me.

My friend lasted a couple nites more than me. When he needed a break he'd call me and pretend he was trying to sell..

[toys2cool]

LOL! the poor guy must've been like what the hell is going on here?

[Comic Book Geek]

I actually spent a few months just out of High School as a telemarketer. (So if you didn't like me before there's another reason to hate me) You do have a script, but you have to be able to roll with the punches. India native telemarketers and tech support employees don't have joking around and small talk skills... at least with Americans.

Having a little experience in this horrible job, I love to mess with these guys, and it's disapointing when they totally don't get it.

[mitchedwards]

Telemarketers have a script they have to go by. If you do anything to deviate them from the script it results in a trainwreck.

[Comic Book Geek]

People in/from India speak very good English, but just because you speak and understand the words, doesn't mean you understand what I'm talking about.

Today I was offered a FREE quote on my mortgage. I asked how much a quote usually costs, he kept talking but never answered my question. I wanted to know how much of a bargain i was getting from that free quote. I was insistant on getting an answer, almost crazy over knowing how much a quote usually costs... and he never once understood that i was messing with him and that my level of sarcasm was quite high. Much more of a cultural gap I think than a language gap.