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1st Appearance Opera Outfit Joker arriving Monday at Toycade!

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  • jayraytee
    Career Member
    • May 27, 2011
    • 724

    #16
    Just recieved an email concerning the issue. I had paid with paypal and went in and checked my order on the toycade site and apparently it needed me to push the button on the online invoice for it to charge me. If you've paid with paypal you might want to log in to your toycade account and check your order.
    My posts were needlessly deleted ...

    Comment

    • rykerw1701
      Persistent Member
      • Aug 27, 2007
      • 1027

      #17
      I got the notice about the need to reorder. The offer a 5% discount off an entire order, not just the Joker Opera one. Code is JOKER.

      This was handled very well by these guys. After all, things happen.

      Comment

      • Boxheadman
        New Member
        • Jul 24, 2014
        • 43

        #18
        Just a quick note before I get back to packing orders. We DID receive the items late Monday night. We ran into the issue with the folks who handle our credit card transactions as stated above. We packed and shipped all of the orders placed by customers who paid with Paypal as we awaited a solution from the credit card company. When no solution was readily available after 48 hours, not wanting to make our customers wait any longer, I pulled the trigger on the cancellation. We simply don't do a lot of pre-orders ironically, because we don't want to run into supply problems when product is unexpectedly allocated. As a result, we ran into this problem that we had previously never encountered. I hope the blanket 5% discount helped remove a bit of the sting. If anyone has any questions, feel free to reach us at toycademail@gmail.com I will not be answering further questions on this forum. Thank you for your boundless patience. If you missed it, the discount code is "JOKER."

        Comment

        • megowgsh
          Customego HoF Curator
          • Nov 19, 2003
          • 7420

          #19
          Reordered. All is good! Thanks!
          Check out ALL my customs at https://www.facebook.com/megowgshcustoms

          Comment

          • MIB41
            Eloquent Member
            • Sep 25, 2005
            • 15631

            #20
            Cool. Got my cancel notice and reordered. No problems. Thanks for the heads up! And thanks for the discount!!

            Comment

            • Bruce Wayne 27 1967
              New Member
              • Mar 9, 2010
              • 47

              #21
              Now that's customer service!! Thank you, Toycade for finally resolving this. And, Thank you for the discount!! All is forgiven & awaiting the next Batman 1966 'exclusive' you'll be offering.

              Comment

              • cyberjerk
                Member
                • Nov 28, 2013
                • 56

                #22
                Never got my cancellation email but I just went ahead and reordered, anyway.

                Comment

                • Boxheadman
                  New Member
                  • Jul 24, 2014
                  • 43

                  #23
                  Do you happen to know your original order number cyberjerk? I will see if I can look it up real fast.

                  Comment

                  • cyberjerk
                    Member
                    • Nov 28, 2013
                    • 56

                    #24
                    It was order number 37. Thanks for looking into that for me!

                    Comment

                    • Boxheadman
                      New Member
                      • Jul 24, 2014
                      • 43

                      #25
                      Got you squared away. First order was cancelled.

                      Comment

                      • cyberjerk
                        Member
                        • Nov 28, 2013
                        • 56

                        #26
                        Thanks so much!

                        Comment

                        • TRDouble
                          Permanent Member
                          • Jul 10, 2012
                          • 2540

                          #27
                          I just pulled mine out of the shipping box. He looks great in person! I am really glad that I decided to pick him up. If I had any complaint, it's that I put a mark on the back of the bubble from the utility knife I used to open the box up. There was nothing between the box and the figure, but plenty of foam peanuts in the bottom. So, be careful when opening the box.

                          Otherwise, it's a great looking figure.

                          Comment

                          • megowgsh
                            Customego HoF Curator
                            • Nov 19, 2003
                            • 7420

                            #28
                            Pictures would be nice

                            Originally posted by TRDouble
                            I just pulled mine out of the shipping box. He looks great in person! I am really glad that I decided to pick him up. If I had any complaint, it's that I put a mark on the back of the bubble from the utility knife I used to open the box up. There was nothing between the box and the figure, but plenty of foam peanuts in the bottom. So, be careful when opening the box.

                            Otherwise, it's a great looking figure.
                            Check out ALL my customs at https://www.facebook.com/megowgshcustoms

                            Comment

                            • rjm118
                              Museum Super Collector
                              • Apr 25, 2012
                              • 174

                              #29
                              Got mine yesterday, one of my favorites so far!!

                              Comment

                              • onoman
                                New Member
                                • Oct 24, 2013
                                • 7

                                #30
                                I love this figure!!! The only complaint is I wish that would put stills of him in the outfit on the card

                                Comment

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