Just recieved an email concerning the issue. I had paid with paypal and went in and checked my order on the toycade site and apparently it needed me to push the button on the online invoice for it to charge me. If you've paid with paypal you might want to log in to your toycade account and check your order.
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1st Appearance Opera Outfit Joker arriving Monday at Toycade!
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I got the notice about the need to reorder. The offer a 5% discount off an entire order, not just the Joker Opera one. Code is JOKER.
This was handled very well by these guys. After all, things happen.Comment
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Just a quick note before I get back to packing orders. We DID receive the items late Monday night. We ran into the issue with the folks who handle our credit card transactions as stated above. We packed and shipped all of the orders placed by customers who paid with Paypal as we awaited a solution from the credit card company. When no solution was readily available after 48 hours, not wanting to make our customers wait any longer, I pulled the trigger on the cancellation. We simply don't do a lot of pre-orders ironically, because we don't want to run into supply problems when product is unexpectedly allocated. As a result, we ran into this problem that we had previously never encountered. I hope the blanket 5% discount helped remove a bit of the sting. If anyone has any questions, feel free to reach us at toycademail@gmail.com I will not be answering further questions on this forum. Thank you for your boundless patience. If you missed it, the discount code is "JOKER."Comment
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Reordered. All is good! Thanks!Check out ALL my customs at https://www.facebook.com/megowgshcustomsComment
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Now that's customer service!! Thank you, Toycade for finally resolving this. And, Thank you for the discount!! All is forgiven & awaiting the next Batman 1966 'exclusive' you'll be offering.Comment
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Do you happen to know your original order number cyberjerk? I will see if I can look it up real fast.Comment
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I just pulled mine out of the shipping box. He looks great in person! I am really glad that I decided to pick him up. If I had any complaint, it's that I put a mark on the back of the bubble from the utility knife I used to open the box up. There was nothing between the box and the figure, but plenty of foam peanuts in the bottom. So, be careful when opening the box.
Otherwise, it's a great looking figure.Comment
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Pictures would be nice
I just pulled mine out of the shipping box. He looks great in person! I am really glad that I decided to pick him up. If I had any complaint, it's that I put a mark on the back of the bubble from the utility knife I used to open the box up. There was nothing between the box and the figure, but plenty of foam peanuts in the bottom. So, be careful when opening the box.
Otherwise, it's a great looking figure.Check out ALL my customs at https://www.facebook.com/megowgshcustomsComment
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