The tv Robin i got today was missing his right hand.

[megonaught]

I know they have come loose in the package but my robins right hand was awol.
I am in talks with figures to get a replacement.
Cross your fingers.

[EmergencyIan]

That sucks!

Hopefully, FTC will get it straightened out for you right away.

- Ian

[megonaught]

I am hoping so as well.

[Wasimhosen]

FTC has very good customer service. I'm betting they take care of you.

[MIB41]

I'm confident they'll get you taken care of. Their service is excellent.

[gummi]

My Robin from the Batman and Robin two-pack was missing his glove. I messaged FTC and they sent me out a new glove and zip tie for the package the same day.

[Gorn Captain]

My Robin from the Batman and Robin two-pack was missing his glove. I messaged FTC and they sent me out a new glove and zip tie for the package the same day.

That is some really cool customer service.
I also hope they alert quality control and send them some strong coffee to keep alert...

[megonaught]

I heard back from them.
They are going to send me a replacement hand.
Thank you FTC.

[invisiblelad]

I know they have come loose in the package but my robins right hand was awol.
I am in talks with figures to get a replacement.
Cross your fingers.

Why does everyone always focus on the negative! megonaught you didn't even mention FTC did include his OTHER HAND! You megomuseum members are never giving FTC credit when the do something RIGHT! Gees!


********that being said (obviously jokingly! )..... FTC really had great customer service when I had my wave 1 Batman body issues! I was impressed!

[ThePlayerOnTheOtherSide]

I heard back from them.
They are going to send me a replacement hand.
Thank you FTC.

Glad you got it taken care of, they have great customer service.

[EmergencyIan]

I heard back from them.
They are going to send me a replacement hand.
Thank you FTC.

Great news! I'm sure you'll keep us posted.


- Ian

[megonaught]

Why does everyone always focus on the negative! megonaught you didn't even mention FTC did include his OTHER HAND! You megomuseum members are never giving FTC credit when the do something RIGHT! Gees!

I know right.

[WAV]

Is there a way to undo the plastic ties that hold the cards together without cutting or breaking them?

[MIB41]

Is there a way to undo the plastic ties that hold the cards together without cutting or breaking them?

The plastic tray inside is removable. It's not glued to the backer card as previous entires. Just open the clamshell and remove the plastic tray, flip it around and untwist from the back. Your figure is free!

[WAV]

Thanks for the reply, but I was referring to the Plastic zip tie (not sure what it's called) that holds the clamshell together. Sorry, should have been more clear.