Hi folks.
Today, Nintendo released Super Smash Bros Brawl in the USA for the Wii console.
We bought it, put it in and promptly received a DRE (Disc Read Error).
Assuming faulty disc, we returned it to the store and got a replacement.
The replacement did the same thing.
So, I poked around the Wii Forums around the Internet and found out more info.
Seems this issue presented itself when the game was released in Japan (they always get the new stuff before us). Apparently, Nintendo claims the issue is with a dirty laser because the game takes advantage of the dual-layer abilities. If you call Nintendo's support hotline, 1-800-255-3700, on the main menu for Wii products, there is a dedicated option for problems with this game. I called to inquire and was told my Wii unit had to be sent in for repair. The operator knew nothing as to the nature of what needed to be repaired. They told me it would be a one week turnaround time and they will email me an RMA label for shipping. Once they "repair the unit", my warrenty will reset to zero and I will have another full year. Post here if you would like two cards- Shazam & Green Arrow, then PM me your mailing addy.
Most folks report this issue only happens on First Gen Wii consoles. I have inspected ours and found minimal dust build up and the unit has the latest firmware.
Guess I'll let Nintendo drop a new laser in.
.....just checked my email and received my password to FedEx to print out my shipping label.
Wii is still the coolest thing created....next to the iPhone that is LOL
Today, Nintendo released Super Smash Bros Brawl in the USA for the Wii console.
We bought it, put it in and promptly received a DRE (Disc Read Error).
Assuming faulty disc, we returned it to the store and got a replacement.
The replacement did the same thing.
So, I poked around the Wii Forums around the Internet and found out more info.
Seems this issue presented itself when the game was released in Japan (they always get the new stuff before us). Apparently, Nintendo claims the issue is with a dirty laser because the game takes advantage of the dual-layer abilities. If you call Nintendo's support hotline, 1-800-255-3700, on the main menu for Wii products, there is a dedicated option for problems with this game. I called to inquire and was told my Wii unit had to be sent in for repair. The operator knew nothing as to the nature of what needed to be repaired. They told me it would be a one week turnaround time and they will email me an RMA label for shipping. Once they "repair the unit", my warrenty will reset to zero and I will have another full year. Post here if you would like two cards- Shazam & Green Arrow, then PM me your mailing addy.
Most folks report this issue only happens on First Gen Wii consoles. I have inspected ours and found minimal dust build up and the unit has the latest firmware.
Guess I'll let Nintendo drop a new laser in.
.....just checked my email and received my password to FedEx to print out my shipping label.
Wii is still the coolest thing created....next to the iPhone that is LOL
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