eBay changes

[Dave Mc]

As a buyer your end of the bargain does end after you've paid. Or what else are we supposed to do? Go to the seller's house, pack the stuff we just bought ourselves and mail it out ourselves... to ourselves? Come one, man...

You're forgetting something Thomas, and I think that's why you feel this way. You're honest. Of course you're going to feel this way. You completed your end, you're smart enough to read descriptions and look closely at pictures to know what you are buying. You're not going to try to scam anyone by making false claims that parts were missing, items were damaged (that were not) or back out of a deal simply because you no longer feel like you want it.

When you're honest, it's easy to not think about the scumbags that are not. That's on both sides of the fence, as seller and buyer. There are some people who live by the code "complain to get a discount" even if there is nothing to complain about, both on ebay and in "real life". My boss is one of these, I see it everyday. Pretend something is not right and demand partial refund so you can get it cheaper. Those are the people I'm refering to here. You have a proven track record of being honest in your deals, so you wouldn't try to screw someone as described above, but there are plenty that try it all the time and an honest seller needs to do whatever he can to protect himself, even if it's holding feedback until he's sure the buyer isn't going to try any of this shady stuff.

The deal ends for the buyer when he's received the item and is satisfied it was as described. The deal doesn't end for a seller when he's paid, it ends for a seller when the buyer says all is well. That's why as a buyer I will never wait for seller feedback. Leaving feedback first is my way as a buyer of telling the seller that I got the item, and all is well, the transaction is complete. Once the seller sees that, he knows he's done as well, and is more comfortable leaving feedback.

[Flynne]

On February 20th the Final Value fee goes from 5.25% to 8.75%. eBay stores have a 2% increase on inventory sales as well. So if you are a Seller then Bay just a tossed you a five cent discount off of listing fees, fifty cents for a free Gallery picture, but takes another 88 cents off of an average $25 dollar sale. Sellers can "earn" a 15 % discount so long as Buyers deign to leave feedback as to how accurate you were, though even if you do "earn" the discount it doesn't even cut the enhanced fee scale bite in half. Add to this that Sellers can no longer leave negative feedback for unscrupulous buyers who demand refunds for items received in as stated condition or perform chargebacks. Is that about the size of it?

I think I'll go get my auctions started so they end before February 19th...

[PCofmisfittoys]

well after all this it's like gas in your car..you will have to get it sooner or later. I've seen everything from the days EBAY was free to this.
I don't even care about feedback either way. Like power sellers , it's a scam and i don't pay much attention to it. the only time i pay attention to feedback is for newbies. Newbies always hike up their shipping and are slow to ship , but overall i'm happy with ebay and make lotsa money from them tax free.

[Brue]

If Bruce had not left feedback at payment for this buyer. He would not have ended up with this

NEG- ARRIVED IN AWFUL CONDITION NOT POST OFFICE ITEMS WERE THROWN IN BOX CRUSHED garcia1732 ( 14) Aug-23-06 13:50
Reply by brueh (Aug-23-06 18:42):
Item sent in good cond & buyer made no attempt to contact me before leaving neg.

Obviously this transaction was not over at payment.

Believe me - that one (my only neg) Hurt!

Yet like I said - I stand by a policy of leaving feedback as a seller when paid.

For this guy - I considered leaving no feedback. Because he certainly walked the line of deserving a negative. I left it in good faith based on my policy. I got burned.

After it I thought about changing my policy. But I don't believe it is good business practice.

As a buyer I do not bid on auctions from sellers who left a negative AFTER receiving a negative.

You should be morally opposed to returning stuff, because your part of the transaction ended when you paid for it. That's it, you have no further recourse, because your part of the transaction has ended.

Oh, wait, now you're saying it didn't end until you had a chance to look at it and decide if you want to keep it? Well, if that's the case, then I'm going to wait to leave you feedback, because it's at that point you can still try to jerk me around.

That's why I never leave feedback as a seller first. I do as a buyer, because the transaction truly ends when the buyer has had a chance to evaluate the merchandise and contact the seller to work out a resolution if there is an issue.

As I said earlier - your course of action is exactly why ebay needs this policy.
-nuff said

[MegoSteve]

As I said earlier - your course of action is exactly why ebay needs this policy.
-nuff said

Who the heck are you to act as if you know what my course of action during an eBay transaction is? You never even bought from me as far as I know, so you have absolutely no clue as to how much I might bend over backwards for people that buy things from me on eBay. I resent the fact that you are acting like I'm blackmailing my buyers by not leaving feedback immediately. It's utter garbage.

[garagesale]

for the point of retaliation... once i have paid ... i have met my end of the bargain and feedback should be left based on that - not on the fact that i said they sent me an item that was not as described only after i emailed them for two months to get them to sent it at all - it takes a lot for me to leave a neg. - when i do i don't want a neg even though I paid right away and communicated well.

Ditto that, my brother. The only negative I ever got on ebay was after leaving a neg for a seller who took his merry time about shipping (21/2 weeks from Amarillo to OKC, a 5 hour drive, when I've gotten stuff from Canada in less time!).

After a buyer puts out the money, the buyer has met his responsibility. This negging because the seller is mad that the price didn't go higher, or that the seller was not happy with the feedback is for the birds.

Ebay is doing this because the economy is going quickly into the crapper, and they want to get spending moving again.

JamesD

[Mikey]

As a seller, the reason I don't leave feedback until my buyer leaves it first is because I personally don't consider the transaction over until my buyer has the item in his hand.

After he pays, as a responsible seller --- I do not consider the transaction completed until I know my buyer is happy.

Also,
There's just too many nuts out there that will give you a zinger just to get their jollies for the day (If you leave them a positive too soon).

[Brue]

double post see below

[Mikey]

I can see this arguement is heading for never ending unless someone cries uncle.

I won't do that.

Please just don't bid on any of my auctions and we'll both be happy and we'll leave it at that.

[Brue]

As a seller, the reason I don't leave feedback until my buyer leaves it first is because I personally don't consider the transaction over until my buyer has the item in his hand.

After he pays, as a responsible seller --- I do not consider the transaction completed until I know my buyer is happy.

Also,
There's just too many nuts out there that will give you a zinger just to get their jollies for the day (If you leave them a positive too soon).

How does waiting to leave feedback ensure a buyer's happiness?

This all comes back to the chicken and the egg.

While sellers often are claiming they don't want to leave feedback until it is over - niether does the buyer.
I have given a reason the seller should leave it first - the buyer has fulfilled his obligation. A seller has fulfilled his obligation when the item has arrived AS DESCRIBED! If it arrives otherwise (or dioesn't) then Yes the auction is not over but it is still because the seller has not met there part. If it arrives as described I could leave pos feedback and the seller could leave negative because he is looney. If the buyer is a looney toon and does something crazy - you could get burned. It has happened to me. Your asking me to leave feedback as a nuyer first on the rare chance that I may be a loon. It is just asw likely if not more likely that a seller is a loon.


Both ends of the transaction could go bads. Buyer pays seller leaves feedback seller sends item buyer leaves feedback