So now anyone can claim that parts are missing or the item needed repairs and get money back from the seller.
The updated eBay Buyer Protection Policy goes into effect on June 19, 2012:
A provision has been added stipulating that in some cases we may refund part of the cost of an item to the buyer, and receive reimbursement from the seller, to cover differences between the item described and the item actually received, such as items received with small parts missing or minor repairs needed. Buyers may be asked to provide written proof from an authorized third party detailing the cost of such repairs. In these cases, we will not require the buyer to return the item to the seller.