Ordering from castaway

[jasonmego1277]

Hi Everyone I just placed my first order with castaway , Nothing big just a Blue hero head I am thinking of using for a custom Atom. Anything I should know or expect now that I have ordered and paypal'd payment? I have seen some posts with complaints on the orders not being fulfilled , or no contact. I am sure those are very isolated , but know I am just curious on others experiences. Thanks

[txteach]

I have gotten my order when stated and they are very reliable. Also their products(figures) are very well done.

[GreenLantern9999]

They have been amazing guys in every respect with me.

[BlackKnight]

Dave & Jason are Both Members Here,.. & are stand up people in the Community.., & Will probably chime into this thread. I do Not think you will Have any Problems,.. I never did,.. & Other than Doc Mego, Paul Evans & Toyroom,.. I would half to say they have the Fastest Shipping out there, as far as who I have boughten from .

[David Lee]

Hey! and Thanks guys... We strive to get stuff shipped out right away. It doesn't always work that way, but we try. I took a load today in the snow on my lunch hour... I do this when I can, but sometimes orders, especially foreign ones, have to wait until Saturday. The truth is I give preference to Museum Members, I do this because I can. This place supports us, and so I make sure MM member orders get out a little faster...

I will add this small caveat in that we are just two guys, living the dream. We both have day jobs, wives, and small children, and therefore life sometimes intervenes... We always make it right though, if we mess up we 'fess up, if we goof we make up for it. We don't want to ask for any more of your patience than we need, but it's always appreciated when given!

-Dave

[The Bat]

I've ordered a couple of times from them...and both times My Order came at LIGHTNING fast speed!!

[jasonmego1277]

Hey! and Thanks guys... We strive to get stuff shipped out right away. It doesn't always work that way, but we try. I took a load today in the snow on my lunch hour... I do this when I can, but sometimes orders, especially foreign ones, have to wait until Saturday. The truth is I give preference to Museum Members, I do this because I can. This place supports us, and so I make sure MM member orders get out a little faster...

I will add this small caveat in that we are just two guys, living the dream. We both have day jobs, wives, and small children, and therefore life sometimes intervenes... We always make it right though, if we mess up we 'fess up, if we goof we make up for it. We don't want to ask for any more of your patience than we need, but it's always appreciated when given!

-Dave

Thanks Dave I figured as much. I figured everything would be okay. I just thought I'd ask around . I looked and I think the site is amazing , I love what your doing. I try not to get wrapped up on all the he said she said about sellers or company's until I see it first hand. I look forward to ordering more in the near future. I especially have my eye on a Phantom, and if you get approval a Lone Ranger . Thanks to everyone for the input. I am sure I can get on the list of a satisfied customers very soon . Thanks everyone !

[Hotfoot]

Expect timely delivery and great customer service!

I placed an order and due to a screwup not of their doing they added a few extras.

Thanks guys.

[Type3Toys]

Consider yourself hooked. You will be very pleased!

[Ivaniski]

For a "two man" ran business....They have the best Customer Service and Quality control anywhere. Customer satisfaction is "Mucho Importante" to them!!!