Anyone in the UK had issues with orders from them lately?

I received an order last week that I had been waiting to arrive for about 2 weeks, I have another order that has been as long and no sign of it yet and a pre order.

They have taken the money from pay PayPal, and I have been trying to get hold of them over damaged goods but no response from Thier phone or email, does anyone know what's up with them? Anyone else having issues are they still trading?