http://megomuseum.com/community A place to discuss CastAWay products en Sat, 21 Nov 2009 12:28:05 GMT vBulletin 60 http://megomuseum.com/community/images/misc/rss.jpg http://megomuseum.com/community http://megomuseum.com/community/showthread.php?t=33208&goto=newpost Thu, 19 Nov 2009 20:12:15 GMT I just received my second and third order from Dave and Jason and it was well worth the wait.I know that people have been having trouble getting their orders and it's been taking a long time to get them.I understand that these two guys are doing all the work themselves and that's what might take so long.The people who have gotten their products can't disagree that it's top notch.I know a lot of times I order something that I wish I could get it the same day or the next day but reality sets in and I know I'll just have to be patient and wait.I think sometimes the older we get the less patience we get for things.I plan on ordering some more items from Dave and Jason in the very near future and however long it takes(within a reasonable time),I know that it will be well worth the wait.I have a few suggestions for Dave and Jason for more things to make.I was thinking about making some capes and emblems for your figures.Also,I would like to see some female figures and all the items to make them superheroes like the males have.Thanks Dave and Jason for your good work and my orders and keep up the good work. ]]> CastAWay dreddbatfan http://megomuseum.com/community/showthread.php?t=33208 http://megomuseum.com/community/showthread.php?t=32953&goto=newpost Fri, 13 Nov 2009 04:43:39 GMT Do Castaway's hands include the wrist pegs? The ones shown on the site don't have them, but I would think they are included. Also, are they sold in pairs, or is it $5 per hand? ]]> CastAWay TCM Hitchhiker http://megomuseum.com/community/showthread.php?t=32953 http://megomuseum.com/community/showthread.php?t=32787&goto=newpost Mon, 09 Nov 2009 17:44:52 GMT 1 problem is we get 100 orders out and we screw 1 order up and everyone only hears about the one we screwed up.



Yes I've made 4 orders from you.

Yes I've gotten stuff from 3 of them.


But I'm still missing:

I have still not received the early bird Phantom and Achmed I ordered back in Dec.
yhst-12736645079161+747 Date Sat Dec 13 09:53:45 PST 2008

Nor have I received the Phantom Throne and Trenchcoat/Hat/Glasses set I ordered
yhst-12736645079161+916 Date Fri Mar 20 13:09:32 PDT 2009

Many, many emails and messages sent through your website.

1 answer more than 4 months ago saying thanks for being patient we'll send it this weekend.



Since then I've heard nothing from you guys directly to me.


Throw me and the other 1 in 100 a bone please.


Tell me I'm on the list.


Tell me something. ]]> CastAWay lanternslight http://megomuseum.com/community/showthread.php?t=32787 http://megomuseum.com/community/showthread.php?t=32764&goto=newpost Mon, 09 Nov 2009 01:39:39 GMT Meule I think you have said it the best. We know we have some issues and if we don't fix them we won't have any orders to ship. Dave and I have borrowed alot of money and spent alot of time trying to make this work, we're in it for the long haul. Even if we ran off with all the money everybody ever sent us it still wouldn't cover our loan. We're not going to rip anyone off. We haven't posted because we're trying to fix the problems and at this point talking about it over and over and making excuses won't fix the issues. We're going to have to earn each order and get the repeat orders based on service. 1 problem is we get 100 orders out and we screw 1 order up and everyone only hears about the one we screwed up. If you're happy with your order please post.

I've been in contact with a local small buisness that ships online orders. We're going to be doing inventory this month, moving the toys from KS to St.louis, and letting a company ship the orders for us. We will also have a quarantee in place for shipping times. We just simply can't keep up with the volumne of orders, run the buisness, sculpt, prototype, work out liscense agreements and live a normal life. In a month or so the orders will be handles by a regular staff and sent out once a week. In the meantime since we lost alot of data from daves computer we're going to be going thru emails and posts and making sure everyone gets their stuff. ]]> CastAWay gaga4toyz http://megomuseum.com/community/showthread.php?t=32764 http://megomuseum.com/community/showthread.php?t=32707&goto=newpost Sat, 07 Nov 2009 07:42:12 GMT Not answering e-mails
Not answering pm's
Not responding to website customer care
Not returning phone calls
Not shipping PAID FOR items
But the good news is they ARE ACCEPTING PAYMENTS for new pre-order items.:sarky: ]]> CastAWay jackson5677 http://megomuseum.com/community/showthread.php?t=32707 http://megomuseum.com/community/showthread.php?t=32614&goto=newpost Wed, 04 Nov 2009 15:13:19 GMT Seems my story is just one of the many. Have tried e-mailing Dave multiple times in the past few months with no response. This forum is my last recourse.

So Dave, if you happen to read this, please respond. I ordered (and paid for) the Early Bird Phantom in October 2008 when it was first announced. A few months ago I received the bonus olive-green costume, but there's been no sign of the figure itself.

Order no. yhst-12736645079161-603. Here's hoping ... ]]> CastAWay Man in Tights http://megomuseum.com/community/showthread.php?t=32614 http://megomuseum.com/community/showthread.php?t=32446&goto=newpost Fri, 30 Oct 2009 17:12:13 GMT ... and still waiting on:

I have still not received the early bird Phantom and Achmed I ordered back in Dec.
yhst-12736645079161+747 Date Sat Dec 13 09:53:45 PST 2008

Nor have I received the Phantom Throne and Trenchcoat/Hat/Glasses set I ordered
yhst-12736645079161+916 Date Fri Mar 20 13:09:32 PDT 2009

Many, many emails and messages sent through your website.

1 answer more than 4 months ago saying thanks for being patient we'll send it this weekend.

Still nothing.

Haven't even seen these guys responding at all on this board anymore recently. ]]> CastAWay lanternslight http://megomuseum.com/community/showthread.php?t=32446 http://megomuseum.com/community/showthread.php?t=32210&goto=newpost Sat, 24 Oct 2009 16:04:59 GMT You are searching the web and you stop by the CastAWay Toys webpage. You get totally amazed by the great stuff you see there. You feel a huge compulsion to buy... You realize these items are hot stuff that may run out of stock quickly so you get anxious. You rush yourself to place an order with them and you get an order confirmation. You feel a little relief.

Then you enter into a lethargy stage. This stage may last weeks or months. Some have even reported quarters. You feel desperate. Symptoms of betrayal arise. Anxiety corrodes you. You feel agony is close and there is nothing you can do. You just entered the resignation stage...

Then the unpredictable happens... A package just arrived to your mail box... It's from CastAWay Toys! Your heart begins to pound. You might suffer a little of high pressure. You can only release it by opening the package. You may either open the package at home, while driving home, or even at the post office, depending upon current distress level...

Well, you open your package and there they are in all their majesty. Your stuff even looks better "Live". You are thrilled and hooked. Plus some extras... You are now surprisingly healed!!! But here is really when the most dangerous symptom of the syndrome arises... AMNESIA!

You have completely forgot what you have gone thru and you feel you got to go and see what their latest offering is... Holy cow! Captain Action Action as The Phantom and Dr. Eville as Red Beard... Got to have it! You feel a huge compulsion to buy...

And it all starts again... Anyone here has suffered the syndrome? ]]> CastAWay Boywonder0 http://megomuseum.com/community/showthread.php?t=32210 http://megomuseum.com/community/showthread.php?t=32167&goto=newpost Fri, 23 Oct 2009 02:37:15 GMT Dave, when my order came in 6 months ago, I emailed you that my order was short a trench coat..you emailed me back and said "no problem" but never sent me the coat and it's been 6 months ........sorry for doing this in a post but since then I've emaled you and PM'ed you with no responds

thank for your time

ps just to let every know that Castaway toys are still GREAT!! I've have been dealing with Dave since 2003 and never disapoints..I'm sure this is just an oversite because thay have been very busy which is a good thing!! ]]> CastAWay bobbait http://megomuseum.com/community/showthread.php?t=32167 http://megomuseum.com/community/showthread.php?t=32158&goto=newpost Thu, 22 Oct 2009 22:51:38 GMT I don't want to be a jerk, but I've tried posting in other threads & contacting you directly without success. What's the status with orders?

I'm more than willing to be patient if communication is open (esp. since I keep hearing how cool Castaway stuff is). But after 90 days, I'm getting a bit concerned... ]]> CastAWay PNGwynne http://megomuseum.com/community/showthread.php?t=32158