View Full Version : Customer Service

Dec 31, '13, 11:23 AM
I have to say I have read mixed reviews here, but I had no problem. None.
Spoke with them this morning and they were MORE than helpful.
I am a fan and will be supporting the lines more so than ever. These guys stand behind the product and that means alot to me.

Skipping Series 2 for now, but looking forward BIG TIME to the '66 line, Conan and Tarzan.

Dec 31, '13, 1:18 PM
I have to say they Gentelman I dealt with yesterday was ACES... Looked up my delivery date, Got me a tracking number. I was on and off the phone in less than 10 mins and I wasn't rushed.

I have had nothing but good experiences with any dealings I hasve had to date with them.

Brown Bear
Dec 31, '13, 1:44 PM
This is very good to hear. I feel they are still paying for sins of days long past.

Dec 31, '13, 3:49 PM
They are tops in customer service! Quick at eMails! And of course the absolute QUICKEST at Shipping!!! I'm hooked to FTC for a while!!!