View Full Version : How do you forget the Chicken?
Toy Talk
Jul 8, '11, 9:27 AM
So I went through the McDonald's drive-thru yesterday for lunch. There were hardly any cars in the lot and no cars in line, so I figured... in and out, Great! I ordered the #6, a Crispy Chicken Club. After paying at the window I was asked to pull forward and wait because my chicken was going to take another minute. "Okay" I said, "but there is nobody behind me". "Please pull forward sir, we will bring your meal at to you. The chicken is not done yet", was the reply I got.
Five minutes later out comes the manager with a big apology; "I am so sorry you had to wait so long. We gave you a bag of cookies as an apology." The bag of cookies was appreciated, but not necessary. I thank the Manager, take my lunch bag and go back to the office to eat. After sitting in front of my computer and grabbing the Crispy Chicken Club box I was left in amazement. Upon opening the box I realized my Chicken Club had no chicken at all... just club. How do you wait five minutes at a virtually dead McDonalds waiting for chicken to finish frying only to get a chicken sandwich with no chicken!?
Go back and complain.
This happened to me a few times and I wound up getting double what I ordered for free every time.
Just make sure you threaten to call "the main office"
Toy Talk
Jul 8, '11, 9:47 AM
Go back and complain.
This happened to me a few times and I wound up getting double what I ordered for free every time.
Just make sure you threaten to call "the main office"
I called back and said WTH! Of course they are giving me a free lunch today, but what I can't understand is how you make a customer wait 5 minutes for a sandwich only to not put the item being waited for on the sandwich. Everybody makes mistakes and it really is not that big of a deal; however, what kind of brain fart has to happen to make this kind of mistake?
Its not exactly IQ heavan in there :smiley1:
I called back and said WTH! Of course they are giving me a free lunch today, but what I can't understand is how you make a customer wait 5 minutes for a sandwich only to not put the item being waited for on the sandwich. Everybody makes mistakes and it really is not that big of a deal; however, what kind of brain fart has to happen to make this kind of mistake?
I'm guessing it was not a mistake.
It was done on purpose by the cooker thinking you'd never come back and complain.
You'd be surprised how many people would just let it go --- and he was thinking you would probably be one of them.
Brazoo
Jul 8, '11, 9:58 AM
I think I've identified your main problem:
"So I went through the McDonald's drive-thru yesterday for lunch..."
johnmiic
Jul 8, '11, 10:01 AM
Is this the McDonalds in Wheeling, West Virginia we're talking about?
Its not exactly IQ heavan in there :smiley1:
Dude, you misspelled heaven.
Toy Talk
Jul 8, '11, 10:21 AM
I think I've identified your main problem:
"So I went through the McDonald's drive-thru yesterday for lunch..."
:smiley1: :smiley1: :smiley1: :smiley1:
Karen-bionic-fan
Jul 8, '11, 10:42 AM
I am vegetarian( since 88 ) and mostly vegan only drink soya milk now
HardyGirl
Jul 8, '11, 11:07 AM
That's weird.
Mikey
Jul 8, '11, 11:23 AM
I am vegetarian( since 88 ) and mostly vegan only drink soya milk now
I tried being a vegetarian for about a month many years ago
I gained like 5 pounds - no kidding :smiley1:
kingdom warrior
Jul 8, '11, 11:27 AM
ah man sorry but that's freekin Funny!!!!! would have been funnier if it were KFC....:smiley1:
AJ Collector
Jul 8, '11, 11:50 AM
At least you still had the cookies.....:grin:
toys2cool
Jul 8, '11, 11:57 AM
that sucks bro, what i have noticed in mcDonalds is that I usually get jipped a nugget everytime I order the 10 or 20 piece :7:
kingdom warrior
Jul 8, '11, 12:19 PM
that sucks bro, what i have noticed in mcDonalds is that I usually get jipped a nugget everytime I order the 10 or 20 piece :7:
ahahahaha they see you coming D :smiley1:
Toy Talk
Jul 8, '11, 12:37 PM
It really was Freakin Funny! Not so much at the time, but later that night when I was telling my wife the story over dinner. By dinner time I had more in me than a Crispy Chicken minus the chicken and 3 cookies, so my mood was a bit lighter.
livnxxxl
Jul 8, '11, 12:50 PM
It is funny now that it is over and done with. :smiley1: Maybe you should have posted this over on Txteach thread to enter your hat to win the Storm Trooper action figure that he is giving away. :grin:
I would imagine that you were not a very happy camper at the time it happened though. :no: Being that is was your lunch and all. Having to go back a second time when you really should not have had to in the first place. Glad that it is all water under the bridge now so to speak. :smile:
livnxxxl
Jul 8, '11, 12:52 PM
Its not exactly IQ heavan in there :smiley1:
You can definitely type/say that again. :smiley1:
livnxxxl
Jul 8, '11, 12:57 PM
I think I've identified your main problem:
"So I went through the McDonald's drive-thru yesterday for lunch..."
Funny! :smiley1: That was the same thing I was thinking. :grin:
livnxxxl
Jul 8, '11, 12:58 PM
I tried being a vegetarian for about a month many years ago
I gained like 5 pounds - no kidding :smiley1:
How in the heck did you actually gain weight from being a vegetarian? :grin: I always thought peeps lost weight. I did not think that there was anything filling enough to even make you gain weight. :grin:
livnxxxl
Jul 8, '11, 1:00 PM
that sucks bro, what i have noticed in mcDonalds is that I usually get jipped a nugget everytime I order the 10 or 20 piece :7:
Looks like even Mickey D's is even cutting back these days. That dirty rats!!!
It may sound funny to some, but at just one nugget per order every other day can really add up over time if you are a regular there.
I called back and said WTH! Of course they are giving me a free lunch today, but what I can't understand is how you make a customer wait 5 minutes for a sandwich only to not put the item being waited for on the sandwich. Everybody makes mistakes and it really is not that big of a deal; however, what kind of brain fart has to happen to make this kind of mistake?
When you go back for the "free" lunch, make sure you have extra time allotted so they can actually chase, capture, and deep fry the chicken. Of course, that may be more work than those folks with attention deficit can manage. :smiley1:
Sorry about your misfortune. I hate drive-thrus. They always screw you at the drive-thru.
http://www.youtube.com/watch?v=yRP8Tl4BsUQ
livnxxxl
Jul 8, '11, 2:11 PM
I rarely do fast food places much at all, but when and IF I do happen to want something fast and fall prey to one of them I ALWAYS check the contents BEFORE I pull away any more. I to have been screwed before a couple of times in the past.
One particular time I ended up with someone else's order which turned out to be a bonus for me. Probably sucked for them though. :smiley1: Had I known that before I had pulled away I would have reported it at the time. :yes: However, Like most of us would have done I drove away happily thinking that I got what "I" ordered and not someone elses stuff. It was later on and many miles away that I actually found out that it was not my order.
Toy Talk
Jul 8, '11, 5:08 PM
When you go back for the "free" lunch, make sure you have extra time allotted so they can actually chase, capture, and deep fry the chicken. Of course, that may be more work than those folks with attention deficit can manage. :smiley1:
Sorry about your misfortune. I hate drive-thrus. They always screw you at the drive-thru.
http://www.youtube.com/watch?v=yRP8Tl4BsUQ
I know, right!
So I went back for the free lunch today. It took several minutes for the manager to remember me from yesterday before she would authorize the free lunch; yeah, like there is some other fat, short, bald old guy who got shorted the chicken in there chicken sandwich yesterday. Then again... maybe there was.
My chicken sandwich today actually had chicken in it; go figure! I wanted so badly to ask the cooks if they knew what chicken looked like before and after its been cooked. Alas, my conscious overwhelmed my mouth and maintained my composure and manners. Damn those ethics of social acceptance!
toys2cool
Jul 8, '11, 8:16 PM
Looks like even Mickey D's is even cutting back these days. That dirty rats!!!
It may sound funny to some, but at just one nugget per order every other day can really add up over time if you are a regular there.
for sure, I think they figure...ahh this dude ain't gonna turn back for a nugget
livnxxxl
Jul 8, '11, 8:59 PM
for sure, I think they figure...ahh this dude ain't gonna turn back for a nugget
You should fool them next time. After you get your meal drive around the building eat a couple of nuggets and go back in telling them you are missing two nuggets......And when they say.....
(McD's) no way....we have only been shorting you one nugget not two.....that is when you say.....
(Da) BUSTED!!! :grin: Now give me the rest of my nuggets that you guys have been ripping me off over the years you rat bastadges. :smiley1:
DocDrako
Jul 8, '11, 9:26 PM
...I ALWAYS check the contents BEFORE I pull away any more...
Unfortunately, I have to do the same thing. Especially since I live too far away to go back.
:grin:
Adam West
Jul 9, '11, 2:05 AM
Try ordering something out of the ordinary. I was going carb free a year+ ago and would ask for a double cheeseburger off the $1 menu, no ketchup, no bun and it was as if McDonald's had to shut down for the night because they could not figure out why someone would want a burger without the bun. I finally gave up and just asked for it without ketchup and threw away the bun to save on time. I guarantee if you walk into MD's and ask for anything other than the normal; the staff freaks out over your order. As far as chicken goes; I would go to Chik-Fil-A if there is one near you. Where I live, they kill MCD's and Burger King for quality and customer service. I honestly don't mind paying a little extra to have someone actually care about your order. I was pleasantly surprised to have someone walk to our table and offer to clear our table for us.
Adam West
Jul 9, '11, 2:07 AM
There is no more "hold the pickles, hold the lettuce, have it your way" Mickey D's and BK are off the mark....Chik-Fil-A is by far the best fast food restaurant around but they only have chicken which I love but only so far.....
ScottA
Jul 9, '11, 10:54 AM
My daughter is allergic to wheat so if we order a burger out it has to come without a bun. McDs will do this for her. The one closest to our place knows her now and can do it, no problem. If it's one we don't visit a lot they will do it as well. The biggest issue we have is usually the person taking the order can't figure out how to ring it up with no bun. But there is a way.
McDs isn't great when you "special order" something. My Dad orders his burgers with no onions and it usually means a little longer wait even though it's less to put on the burger.
I also remember going through the drive thru once like you with no one behind me and they asked me to pull up. I "No thanks, I'm good" and just waited by the window. I think this the person was dumbfounded that someone said no.
Mikey
Jul 9, '11, 11:18 AM
My daughter is allergic to wheat ....
Really ?
Man, that must be tough to deal with for her and yous
It seems wheat would be in almost everything
ScottA
Jul 9, '11, 12:01 PM
^ It's tough. And it is. Bread, pasta, pizza crust, crackers, cereal, noodles, cakes, even fried chicken. We have to be real careful, especially if we eat out. That's one reason she likes McDs. They will accommodate her needs.
Toy Talk
Jul 11, '11, 8:19 AM
I thought I should place this public service announcement for all of those people concerned about animal rights.
"No chickens were harmed while making my Crispy Chicken sandwich." No, really!
palitoy
Jul 11, '11, 8:25 AM
Honestly, I'd rather they forgot something as opposed to some of the additional things I've found in my fast food. Thinking about them just made dry heave a little.
livnxxxl
Jul 11, '11, 1:14 PM
Yeah sadly, If there is ANY kind of a deviation at all on anything aside from saying a number you will more than likely get the deer in the head light look. :smiley1:
http://i304.photobucket.com/albums/nn184/livnxxxl/FORUMS/deer_in_the_headlights_look.jpg
Toy Talk
Jul 12, '11, 3:42 PM
I LOVE THAT PICTURE!!!!! :smiley1:
torgospizza
Jul 12, '11, 5:03 PM
Someone at BK told me once the deal with pulling up is that they have a sensor that times how long you've been at the window, and sitting there hurts their score. I imagine they have some sort of policy about wait times and a bad number makes the manager look bad to corporate.
You all know how these things work--it's about appearance, not actually improving things.
vulcan2074
Jul 12, '11, 5:48 PM
I've been burnt at the drive through one to many times. I now check my order everytime before I drive off.
Sammy
SUP-Ronin
Jul 12, '11, 5:52 PM
Well, I wouldn't be too surprised, some of the people working at McD's can't even tie their own shoes, much less count to 10.
You'd be better off going to Taco Bell. As long as the bag feels heavy you win. It all tastes basically the same, just comes in different shapes.
jessica
Jul 12, '11, 6:07 PM
^ It's tough. And it is. Bread, pasta, pizza crust, crackers, cereal, noodles, cakes, even fried chicken. We have to be real careful, especially if we eat out. That's one reason she likes McDs. They will accommodate her needs.
that is a really tough allergy to deal with. i remember waiting in line at a burger stand at some kind of carnival, and the people in front of us were allergic to wheat, the whole lot of them, so the lady ordering had to be especially vigilant about cross-contamination, and requested another burger because a hamburger bun accidentally touched their meat.
TheBigToyAuction.com
Jul 12, '11, 8:54 PM
Five minutes later out comes the manager with a big apology; "I am so sorry you had to wait so long. We gave you a bag of cookies as an apology." The bag of cookies was appreciated, but not necessary. I thank the Manager, take my lunch bag and go back to the office to eat. After sitting in front of my computer and grabbing the Crispy Chicken Club box I was left in amazement. Upon opening the box I realized my Chicken Club had no chicken at all... just club. How do you wait five minutes at a virtually dead McDonalds waiting for chicken to finish frying only to get a chicken sandwich with no chicken!?
So. . . Were there actually any cookies in the bag?
VintageMike
Jul 12, '11, 9:40 PM
Anytime I go to a Mickey's D's or BK I check my order before driving away. I've learned the hard way.
KosmiCKennY
Jul 12, '11, 10:18 PM
Well, I wouldn't be too surprised, some of the people working at McD's can't even tie their own shoes, much less count to 10.
You'd be better off going to Taco Bell. As long as the bag feels heavy you win. It all tastes basically the same, just comes in different shapes.
Taco Bell for me and my family has been just as bad in getting orders wrong and with us it's the fact that I don't want any sour cream on anything I order and the wife and kids don't want any tomatoes. So my order goes like this "yeah i want 5 chalupas beef supreme with no tomatoes and 2 crunch wraps with no sour cream" and lord only knows what is going to end up in the bag at the window lol
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