View Full Version : Do you ever feel like ignoring some winning bidders ?
Mikey
Sep 26, '09, 7:56 AM
You're running an auction .......
Getting some bids .....
Maybe you have 4-ish bidders bidding and all have nice or decent feedback ...
Then when the auction runs off in the last second somebody wins with 0 feedback ....
I don't know about you but I wish ebay had a sellers option to ignore that last bid and sell to the next person down on the list if they chose to.
I'm not talking about second chance offers ... Or maybe I am ... But I want to be able to offer the second chance offer immediately after the auction has ended .
saucerful
Sep 26, '09, 9:53 AM
Ugh
I know you can set auctions so that folks with -1 can't bid
and there is another option to stop folks who have 10 or under feedback from bidding on multiple auctions of yours.
But nuthin to stop the zero
best of luck, man
toys2cool
Sep 26, '09, 11:04 AM
yeah i get that feeling, every time I see a bidder with 0 or 1 i assume it's a fake bid
kryptosmaster
Sep 26, '09, 2:02 PM
Even worse when you get outbid by that zero guy.
Happened to me and then the seller got stiffed so she sent me a second chance offer. Unfortunately (for me) she also sent the same second chance offer to EVERYONE who bid so it basically ended up whoever saw it first got to BIN and I got scooped. Wasn't too happy about that.
Rich
Toy Talk
Sep 26, '09, 4:24 PM
I don't understand why someone would place a dummy bid. What is achieved by placing a bid with the intent of never paying?
johnnystorm
Sep 26, '09, 5:00 PM
Happens all the time, I guess there are people out there who just like screwing things up. They'll never allow them to be blocked as everyone would do it and there would be no new bidders coming into Ebay. Everyone was a zero at some point.
Maybe Ebay could institute a policy of some sort where bidders from 0-10 can only bid on auctions under $10.00 or the like until they have a little bit of a track record on paying, maybe minimize the damage the screwballs could do that way.
Mikey
Sep 26, '09, 5:29 PM
The worse thing is when these zero feedback winning bidders don't even contact you.
They bid and that's the end of them .....
No payment ... No contact
You have to wait the normal time until you can file your NPB ...
Then ebay gives them another week to pay ... which they don't ...
Then finally over 2 weeks later you can finally close the case and start over.
It's like they're just ghosts programmed to make you loose time with the push of a button.
hedrap
Sep 26, '09, 6:07 PM
...or how about getting shived by benbarb a few times a week and then have him win your auction...talk about a tough pill to swallow...
Toy Talk
Sep 26, '09, 7:59 PM
I just won and received a Six Million Dollar Man from benbarb. Man that figure brought back some great childhood memories.
Toy Talk
Sep 26, '09, 8:00 PM
Happens all the time, I guess there are people out there who just like screwing things up. They'll never allow them to be blocked as everyone would do it and there would be no new bidders coming into Ebay. Everyone was a zero at some point.
Maybe Ebay could institute a policy of some sort where bidders from 0-10 can only bid on auctions under $10.00 or the like until they have a little bit of a track record on paying, maybe minimize the damage the screwballs could do that way.
I suppose some folks have nothing better to do.
johnnystorm
Sep 26, '09, 8:33 PM
I think this new policy coming up in which the seller can set the payment time may help. At least it will cut down the "dead period" of waiting 2 weeks to relist an item and close the dispute:
"Faster process for unpaid items
What is the unpaid item process?
When a buyer wins an auction or uses Buy it Now, but does not pay for the item within the amount of time allowed, this is an unpaid item. If contacting the buyer doesn't resolve the situation, you can open an unpaid item case in the eBay Resolution Center. If the buyer still doesn't pay for the item after the case is open, you will get a Final Value Fee credit. Your Insertion Fees may also be refunded if you relist the item and it sells the second time.
How do I start the unpaid item process?
If your buyer has not paid, simply click the link for the Resolution Center at the bottom of most eBay pages. If you're using My eBay or Selling Manager, you can also select "Open an Unpaid Item Case" from the drop-down menu that appears to the right of the item.
What's changing?
The process is faster: We're drastically reducing the maximum time it takes to resolve a case to approximately 30 days (it used to take up to 60). In addition, there are fewer forms to fill out, and no more mandatory back and forth between you buyer and seller - sellers determine whether and how much to communicate with buyers directly and communication should take place in My Messages only.
Communications are more neutral in tone: Emails about the dispute will come from eBay rather than from buyers and sellers. Also, unpaid item-related language is being softened throughout the site (the term "unpaid item strike" will no longer be used in communications, for example, even though unpaid items will still have the same negative impact on buyers' accounts).
We're introducing automation: Unpaid Item Assistant lets eBay open and close cases for sellers automatically. Unpaid Item Assistant will be rolled out to sellers gradually to make sure the new process is working properly. The rollout will begin at the end of September 2009 and we are planning to make it available to all sellers by the holiday season, so you may not see the new automated process until later in the fall.
The unpaid item process will only focus on unpaid items. For other transaction issues, please visit the Resolution Center.
What is the Unpaid Item Assistant and how does it work?
The Unpaid Item Assistant automates some features of the unpaid item process - making it more efficient for you and reducing the average time to resolve the dispute.
When enabled, the Unpaid Item Assistant allows you to automatically open a case if your buyer doesn't pay after a specified period of time. You can choose to set that time as 4, 16, 24 or 32 days after the listing closes. If four days pass without payment after the case is opened, an unpaid item will be recorded on the buyer's account, the case will be closed and your Final Value Fee will be automatically refunded. At that time, the buyer won't be permitted to leave Feedback for that item.
Will eBay educate buyers that they may only have 4 days to pay instead of 7?
All areas of the site will be updated to reflect this new process, including the appropriate Help pages.
What are the requirements for using Unpaid Item Assistant?
Buyer must have paid using an electronic payment method such as PayPal, credit card, Moneybookers, Paymate or ProPay. Sellers currently allowing local pick up must remove this option in order to use the automated process.
Buyer must have gone through eBay checkout or a third-party listing service that uses eBay checkout (and third-party checkout when available)
When will the new automated process (Unpaid Item Assistant) be available to all sellers?
These features will be rolled out gradually, beginning with a very small group of sellers at the end of September 2009 to ensure the new process is working properly. Our goal is to have these automated features rolled out to all sellers in time for the 2009 holiday season. You will need to opt into them through My eBay or Selling Manager"
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