I was going thru the emails on the site today for people enquiring about their orders and here is what I found.
95% of the people just said, hey where is my order. No additional information except an email or name. With hundreds of orders to go thru to find yours the response can be alot faster if we know who you are. Alot of people from the museum we may only know your museum name not your real name.
Here is an example of a good one.
Dave i was just following up to my order if it has been shipped yet Order Date: 06/22/2009 Order Number: yhst-12736645079161-1059 Thanks Faze
When we have the order number we can track your order much faster. Thanks
95% of the people just said, hey where is my order. No additional information except an email or name. With hundreds of orders to go thru to find yours the response can be alot faster if we know who you are. Alot of people from the museum we may only know your museum name not your real name.
Here is an example of a good one.
Dave i was just following up to my order if it has been shipped yet Order Date: 06/22/2009 Order Number: yhst-12736645079161-1059 Thanks Faze
When we have the order number we can track your order much faster. Thanks
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