David Lee
May 7, '09, 9:13 AM
They: I love this word, pronouns in general make it very easy to say things. Especially when names are not involved or you don't have to be specific on how many people they are. I am not mad at anyone for being frustrated or impatient, nor do I think our methods are perfect. But let me give you a little perspective on "they".
They are two guys (no more,) though they sometimes get friends and family to help, they are really the only two people running this thing. 2, two, dos, no more and depending on the day and what's going on in their lives 1.
They do it all from design, to licensing, to raising money to dealing with China.
They have "day" Jobs, this is not their "full time" job, they do all of this at night, on weekends and on any spare time they can cobble together.
They get 100s of e-mails a day, everything from my "bubble was dented" to "can you make Spider-man", it's not possible to answer everyone quickly. They sometimes have to make a choice whether to answer an e-mail or package up figures and parts to send. They sometimes realize they will take heat for not replying but in the long run people getting their stuff is better. It's a call they have to make and they know they can't make everyone happy.
They don't just put things in boxes, they have to fix, repair, package and sometimes re-do what the factory didn't do or do correctly. They are still human and though they miss a few they try very hard to make it right. But in the end they have physically put their hands on every figure and piece that gets sent, all from their personal homes.
Finally here is what They are not: perfect, web designers, marketing experts, independently wealthy, a faceless company, mean and thoughtless, uncaring, out to rip people off $25 at a time, in control of China, in control of their own lives, making any money off of these figures.
Like I said we try very hard, and it's easy to paint us as a big company looking to screw the little guy. But we are just David Lee and Jason Schiermeyer, so when you say they be clear you mean two guys doing everything they can to keep the wheels on the bus.
I am not looking for sympathy, nor am I excusing how we do business, but as we say "it is what it is". This may change once we get into distribution, but it may not. Ultimately, you and only you can decide if this is acceptable. If it is not, we are sorry to hear it and hope that things will change soon to make it so it is. Otherwise, thanks to all who have supported us and we hope things will continue to get better.
-David Lee (1/2 of they)
They are two guys (no more,) though they sometimes get friends and family to help, they are really the only two people running this thing. 2, two, dos, no more and depending on the day and what's going on in their lives 1.
They do it all from design, to licensing, to raising money to dealing with China.
They have "day" Jobs, this is not their "full time" job, they do all of this at night, on weekends and on any spare time they can cobble together.
They get 100s of e-mails a day, everything from my "bubble was dented" to "can you make Spider-man", it's not possible to answer everyone quickly. They sometimes have to make a choice whether to answer an e-mail or package up figures and parts to send. They sometimes realize they will take heat for not replying but in the long run people getting their stuff is better. It's a call they have to make and they know they can't make everyone happy.
They don't just put things in boxes, they have to fix, repair, package and sometimes re-do what the factory didn't do or do correctly. They are still human and though they miss a few they try very hard to make it right. But in the end they have physically put their hands on every figure and piece that gets sent, all from their personal homes.
Finally here is what They are not: perfect, web designers, marketing experts, independently wealthy, a faceless company, mean and thoughtless, uncaring, out to rip people off $25 at a time, in control of China, in control of their own lives, making any money off of these figures.
Like I said we try very hard, and it's easy to paint us as a big company looking to screw the little guy. But we are just David Lee and Jason Schiermeyer, so when you say they be clear you mean two guys doing everything they can to keep the wheels on the bus.
I am not looking for sympathy, nor am I excusing how we do business, but as we say "it is what it is". This may change once we get into distribution, but it may not. Ultimately, you and only you can decide if this is acceptable. If it is not, we are sorry to hear it and hope that things will change soon to make it so it is. Otherwise, thanks to all who have supported us and we hope things will continue to get better.
-David Lee (1/2 of they)