Reproheads question

[Harbingerboy]

Can anyone tell me how to redeem your deposit once you get access to the site? I see nothing in the checkout regarding this.

Thanks,
H

[thunderbolt]

Maybe it just gets taken off your order? You might want to try asking Austin.

[Harbingerboy]

I've been asking for weeks and can't get a response. If it gets refunded via paypal, it's not stated anywhere. There's nothing in the checkout or the review order/payment page to suggest the deposit will be forwarded to the order, or to request that it be. I think it's a reasonable question.

Anyone who's ordered before know?

[Random Axe]

I'm pretty sure it's deducted from the first order. He's got some personal things going on that have taken his attention from custom stuff. I'm sure he'll be back in the full swing here soon. Austin will always make things right.

Scott

[Action Martin]

It is not automatically deducted. I had to send my payment via PayPal less the deposit amount. You just have to e-mail him your list of wants, he sends you a total or bill from PayPal and then you pay the adjusted total.

[SUP-Ronin]

hmmm...I wonder if I ever did that?? Guess it's too late now, being ancient history and all. Oh well. Patience, Austin is good people and will come thru , because if he doesn't that would make me a liar, an I'm not... anymore...

[Timothy2251]

I'm pretty sure it's deducted from the first order. He's got some personal things going on that have taken his attention from custom stuff. I'm sure he'll be back in the full swing here soon. Austin will always make things right.

Scott

Ack! I'd been trying to reach him recently re: status on a large order I'd placed, and haven't heard from him for awhile. I hope he and his family are doing OK. If you happen to speak/hear from him, wish him the best from all of us here.

I happily will state that I've never been disappointed with the work he does and that he's second to none in quality. I usually order heads and equipment from him, and he knocks them out of the park every time. I've got four muscle bodies (with extended legs!) on order - can't wait to try 'em out.

[JediJaida]

Reproheads question

I had no idea that he was going through personal issues.

I had ordered a Spiderman suit from him back in early September, and I still haven't gotten it.

I contacted him, and he said that he couldn't find any record of my order.

I, however, found the record of the payment in my paypal file.

Now, I feel guilty over something as trivial as a Spiderman suit of all things!

I hope that he and his family are okay.

[Action Martin]

I don't know anything about his personal problems. I ordered one suit and one head from him in May and got them in late October.

[wyatterb]

I just talked to Austin and he is currently out of town and will be back online on Monday. His life lately has been quite busy between a hand injury, the flu bug, and the day job. I told him I'd go over to his house and just start mailing stuff out randomly and casting heads, but I cannot guarantee the quality or order accuracy associated with the name Reproheads.

[SUP-Ronin]

I told him I'd go over to his house and just start mailing stuff out randomly and casting heads, but I cannot guarantee the quality or order accuracy associated with the name Reproheads.

Thanks for the update. But I'm not sure if this second part is really helpful.
Still it would be fun to get some random suits or heads in the mail, especially if they aren't printed right or cast very well.

[Harbingerboy]

It is not automatically deducted. I had to send my payment via PayPal less the deposit amount. You just have to e-mail him your list of wants, he sends you a total or bill from PayPal and then you pay the adjusted total.

Thanks, I'll try that.

[Brown Bear]

Thanks for the update guys. I'm still waiting on an order from APRIL....hope all is well with him.

[mage66]

I'm waiting on one from May...

*sigh!*

[jacsfc]

i understand people go through personal problems and i have never had a bad transactiion with austin personally. but if your life is troubled, or too busy then do not accept new orders and take peoples payment if you cannot fulfill the commitment. if i waited three months for a cast resin head i would be more than upset.