Well I need to state this in hopes the FTC people still read these boards since I left Facebook.
I received my CTVT order yesterday and this item I ordered:
Well, looking at the item STILL in the re-sealable bag I noticed the Pleather was ripped and detaching from the cloth, brand new. So I was careful not to do any more damage and carefully put it on my custom figure. Well after putting it on the Pleather started to come off more on the sleeves and soom big pieces were just falling off. Not even a day old. See for yourself:
I've reached out to them yesterday in hopes of them rectifying the issue, either replace product, which might suffer the same issues as the one they sent me, or give me a refund. The latter would make sense for my situation but what I don't seem to comprehend is why ship me, let alone offer for sale a product that is beyond subparb in quality. Some of their other products are amazing and great quality which I have purchased so not putting down the company. I am hoping this gets remedied and have the product no longer offered unless they find a new source to make version in better quality.
Enough of my rant.
I received my CTVT order yesterday and this item I ordered:
Well, looking at the item STILL in the re-sealable bag I noticed the Pleather was ripped and detaching from the cloth, brand new. So I was careful not to do any more damage and carefully put it on my custom figure. Well after putting it on the Pleather started to come off more on the sleeves and soom big pieces were just falling off. Not even a day old. See for yourself:
I've reached out to them yesterday in hopes of them rectifying the issue, either replace product, which might suffer the same issues as the one they sent me, or give me a refund. The latter would make sense for my situation but what I don't seem to comprehend is why ship me, let alone offer for sale a product that is beyond subparb in quality. Some of their other products are amazing and great quality which I have purchased so not putting down the company. I am hoping this gets remedied and have the product no longer offered unless they find a new source to make version in better quality.
Enough of my rant.
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